HR Operations Advisor - 12 month FTC

at  Weber Shandwick

Who is Weber Shandwick?
We create cultural value and help brands navigate the ever-changing age of earned: an age where consumers actively say no to advertising; an age where everyone is an influencer that can make or break your brand; an age where content can be turned into commercial opportunity. Our talented team builds brands by finding connection points in the real world. We energise the right mix of talent, using the right platforms and latest technology to choreograph stories that make a real and meaningful impact for some of the world’s leading brands and businesses e.g. HSBC, Ikea, Unilever, eBay and Pinterest to name a few.

We earn affection, attention, affinity and purchase by delivering value to people around the world, with deep specialisms across food & drink, travel & tourism, consumer tech, consumer health, automotive, sports sponsorship, entertainment & lifestyle and energy. We are known for:

• Develop data driven insights and strategies to drive measurable impact
• Creating impactful creative campaigns that tap into culture
• Creating channel and platform agnostic campaigns that grow organically
• Delivering integrated campaigns that are earned-first but deliver for paid and owned

WHAT’S HAPPENING?

We are looking for a HR Operations Advisor with previous experience gained in a fast-paced environment, ideally within the PR, Marketing/Communications or Media sectors to join us on a 12 month FTC.
This position will sit within our busy HR Shared Services Team, providing first line support to a variety of agencies. The skill set for success in this role is a professional, pragmatic and customer-focused generalist.

WHO ARE YOU?

• Excellent administration and organisational skills with a high level of accuracy, able to meet strict and often tight deadlines.
• Sound commercial approach to business challenges and the need to support business performance at all levels.
• Challenges processes, looking for enhancements, efficiencies and improvements.
• First class interpersonal skills, both written and verbal.
• Ability to work collaboratively, transparently and fast within a small team.
• Ability to work well under pressure and multi-task in a fast-paced environment.
• Able to work smartly in a manner that is efficient, effective and demonstrates added value.
• Pragmatic ‘can do’ attitude with a focus on task completion.
• Self-motivated, independent thinker and problem solver.
• Strong organization and time-management skills.
• Experience with an HR database would be an advantage (e.g. Peoplesoft).
• Proficient in Microsoft Office suite (i.e. Excel, PowerPoint, Microsoft Word).

Working in the Shared Services Team within the wider People team, you will provide support in a range of areas including:

• Producing offer letters and contracts for London and UK regional offices for all employees and contractors in our onboarding system Greenhouse.
• Ensuring new joiner documentation is processed in a timely manner aligned with Service Level Agreements (SLAs).
• Processing any new joiner reference and/or background checks where necessary.
• Producing documentation required through for employees a (e.g. compensation, contractual changes, leaves of absence, etc.)
• Producing documentation and managing smooth offboarding for employees.
• Ensuring all HR aspects managed by Shared Services are captured within the monthly payroll processes in a timely manner
• Tracking and producing monthly reports on new joiners, leavers, leaves of absence, probation, anniversaries for the agency HR and various department heads.
• Producing and monitoring reports for mandatory IPG Trainings as required.
• Review and documentation within the HR Shared Services team to be delivered to employees.
• Acting as first line of contact for the Shared Services HR Administrator, dealing with queries and escalating as appropriate.
• Monitoring the HR inboxes and responding to any queries or escalating when needed.
• Keeping up to date with the employment law landscape and the impact to any HR administration, making recommendations as required.
• Building and maintain effective relationships to support all stakeholders
• Contribute to the continuous improvement of the HR Shared Services function to the business, making improvements to our processes to ensure they are efficient and ensure we are providing excellent client service.