HR Operations Assistant

at  Addison Lee

ABOUT US

Addison Lee – driving London safely and in style since 1975.
As the capital’s leading passenger car, courier and now black taxi service, Addison Lee is an integral part of the London transport network.
Our people matter and our strength is in our employees and drivers. Our dedicated team has years of expertise, and we are always looking for great people who can drive innovation.
We believe that taxi and minicabs journeys can be so much more than just a means to an end. Our mission is for our clients and drivers to experience extraordinarily high standards, and by allying the latest technologies with traditional client service values, we cannot only disrupt the industry, we can revolutionise it.

MAIN ACCOUNTABILITIES

• Administer Employee Lifecycle transactions which include; New Starters, Change of Terms and Leaver processes
• Undertake all required pre-employment checks, updating and discussing with line manager and HR Advisor as appropriate
• Writing and preparing all HR/ER Letters
• Support management and the Talent Partner with the induction process for their new starters
• Writing and preparing all contracts, offer letters, change to terms and leaver letters ensuring information is accurate, well communicated and saved on employee files (covering full employee lifecycle).
• Maintain and update electronic personnel records and systems containing all employment-related information.
• Keying all employee lifecycle transactions into our HRIS
• Ensuring all lifecycle transactions are on the Payroll Submission ready for Payroll and Benefits providers for processing.
• Administer various employee benefits such as Healthcare, Cycle to Work scheme, Discounted (76) Cab account etc
• Prepare, as required, management reports on employee-related data to assist with the management and development of staff
• Provide administration support to the recruitment process when required
• Manage and respond to general queries in the HR inbox from managers and employees, signposting them to the appropriate policies and procedures
• Provide administrative support to the wider HR team including note taking at investigations or formal meetings, if required
• Assist the HR Advisors in any VISA processes as required
• Carry out contractor checks and draft agreements liaising with managers to ensure they are within IR35
• Work with HR Operations Manager on any requested audits from the rest of the business ensuring we are compliant and have what is required
• Drive and co-ordinate ad hoc HR projects
• Any other duties as requested by HR Operations Manager.

REQUIREMENTS

• Excellent verbal, written and numeracy skills
• An analytical mindset and driven by working with data
• Strong attention to detail with the ability to problem solve when errors occur
• Excellent organisational skills including ability to manage time and prioritise effectively
• Strong IT skills, skilled in using Microsoft Word, Excel and Outlook packages
• Continuous improvement and proactive mindset
• Enthusiastic with a drive to progress yourself and learn new skills
• Ability to challenge the status quo and push back when required
• Strong integrity and understanding of the importance of confidentiality in HR
• Able to work independently and on own initiative within specified guidelines or processes
• Well-developed interpersonal skills and able to deal with colleagues at all levels
• Able to work appropriately with confidential and sensitive information
• Ability to use own initiative on business needs

We are looking for an organised and driven new addition to our team to be the first point of contact for the department and ensure smooth running of the HR life cycle. You will work closely with the HR Operations function as well as the wider HR team on our day-to-day business objectives and exciting upcoming initiatives. This role will suit someone who is looking to begin their HR journey and has a keen interest and passion for supporting the business and its people.