HR Operations Generalist (Asia Pacific)

at  NTT Data

MAKE AN IMPACT WITH NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

KNOWLEDGE AND ATTRIBUTES:

• Seasoned understanding of HR processes, policies, and best practices across various functions, including onboarding, benefits administration, employee relations, performance management, and offboarding.
• Seasoned understanding of relevant employment laws and regulations to ensure compliance and guide decision-making.
• Seasoned understanding of HRIS software and tools for efficient data management, reporting, and analytics.
• Seasoned ability to use change management concepts to guide employees through organizational transitions.
• Seasoned understanding of analyzing HR data to generate meaningful insights and present key metrics to inform strategic decisions.
• Seasoned proficiency in handling complex employee relations matters and conflict resolution through effective communication and mediation.
• Excellent written and verbal communication skills to effectively convey complex HR concepts to diverse audiences.
• Seasoned analytical skills to identify HR challenges, propose solutions, and make informed decisions.
• Ability to lead HR projects from inception to completion, managing resources, timelines, and deliverables.
• Ability to collaborate with cross-functional teams, HR leadership, and external partners to achieve common goals.
• Seasoned understanding of HR data, identifying trends, and drawing meaningful insights.

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS:

• Bachelor’s degree or equivalent in the field of Human Resources or related.

REQUIRED EXPERIENCE:

• Seasoned experience in all aspects of HR operations, including onboarding, benefits administration, employee relations, performance management, and offboarding.
• Seasoned experience using HRIS software for complex data management, reporting, and analytics.
• Seasoned experience in identifying inefficiencies, streamlining processes, and enhancing HR workflows
• Seasoned demonstrated experience introducing innovative solutions and best practices to improve HR operations.
  Workplace type:
  Hybrid Working

KEY RESPONSIBILITIES:

• Their primary function is to assist with day-to-day operational queries, system support, filing and general administrative functions. These activities will include, but is not limited to:
• Variable Bonus - Provide support on deployment of APAC region deployment VB plans, implementation and testing of system logic for the e-portal. Provide troubleshooting and assistance to enquires relating to the variable bonus matters.
• System support - For system support, they update and maintain the related HR database and systems, ensuring complete data accuracy. They assist in keeping information on all relevant HR systems up to date. This individual maintains a good understanding of the relevant HR systems and portals.
• General administration - The Associate Generalist: HR Operations assist with day-to-day filing, maintains employee records and ensures its accuracy. They are responsible for all administrative duties required by the HR Operations team.
• Insurance matter - Provide support on employee insurance matters. Will be responsible for updating of employee listing, claims and other related matters.
• Staff welfare - Assist with liaison with vendor on organizing company well-being programs.
• Singapore Payroll knowledge is preferred
• Performs any other related task as required.