HR Operations Team Leader

at  Amundi

WHO WE ARE LOOKING FOR

We are recruiting for a HR Operations Team Leader to join the team to lead, support and guide the HR Operations team, providing high-quality HR administrative support to employees, HR Business Partners, and line managers in Amundi Ireland Limited.

EDUCATION & PREFERRED QUALIFICATIONS

• Previous experience in an administration/generalist role.
• People-management experience desirable.
• HR qualification (or working towards) desirable.
• Knowledge of HRIS systems, and knowledge of MS office applications (e.g., Outlook, Word, Excel)
• Previous payroll administration experience beneficial.
  We welcome applications from candidates who may have had a career break or returning to work after a period of time off.

WHY THIS ROLE IS IMPORTANT TO US

The HR Operations Team provides comprehensive administrative support for around 380 employees in Ireland. The team are responsible for the provision of administration services to the wider HR department, and the maintenance and management of essential HR information systems and processes, including payroll, benefits, onboarding, system maintenance and reporting.

WHAT YOU WILL BE RESPONSIBLE FOR

Team Lead

• Lead and support the HR Operations team (of 2), ensuring smooth running of overall operations team responsibilities and goals, striving to deliver a high-quality service to the business.

HR-Systems Management

• Updating and maintaining local and global HRIS systems in an accurate and timely manner
• Produce regular and ad hoc reports, absence management monitoring, ongoing systems reconciliations.
• Seek to develop HR systems to improve administration efficiency.

Training Administration

• Collaborate with Head of HR and HR Business Partners to structure employee annual training programme.
• Start-to-finish administration and coordination of training courses, including liaising with vendors, employee training requests, room bookings, etc.

General HR administration & support

• Responding to general day-to-day HR queries from employees and management in a timely and professional manner
• Ensure the effective administration of HR documentation, including onboarding, offboarding, contract production, contract amendments, salary certificates, letters, etc.
• Administration of due diligence processes for regulated roles.
• Actively be involved in HR projects as they arise.
• Departmental filing and archiving.

HR Project Work

• Assisting on HR initiatives in areas such as well-being, employee experience, and diversity and inclusion.
• Actively seek ways to improve HR team efficiency.

WHAT WE VALUE FOR THE ROLE

• Results focused: maintains high standard of quality, dependability and excellence in the delivery of all activities, and demonstrates initiative, flexibility and willingness to continuously improve performance standards.
• Communication: demonstrates a strong ability to communicate clearly and effectively.
• Customer Service: willingness to go the extra mile to provide an excellent standard of service. Takes personal responsibility for delivering with discretion and integrity.
• Planning and Prioritising: schedules and prioritises own work to meet objectives, performs tasks effectively and efficiently and has the ability to multi-task.
• Attention to detail: applies rigour and accuracy to all assigned tasks.
• Team Spirit: demonstrated ability to maintain positive people relationships and build strong links with HR colleagues and wider business.
• Leadership: proven leadership ability within a team.
• Creativity & Initiative: the ability to look creatively at different situations and when looking for solutions to problems, as well as having the curiosity and interest to initiate individual work.