HR Service Associate

at  SAP

WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Are you fluent in Spanish and Portuguese and are you looking to start an exciting HR career? Become an HR Associate in the HRdirect team!
Serving as a first point of contact, the global HRdirect team consists of 90+ employees, processing HR queries from all SAP employees worldwide.
By joining HR at SAP, you will find a highly skilled workforce collaborating across the globe on common topics, engaged colleagues creating value by simplifying and optimizing operations, and one motivated global team working together towards shared goals.
In HRdirect, you will be a part of our dynamic, fun, international team that is ready to support you.

Day-to-day tasks will include:

• handling HR questions via a ticketing system, email, chat and on the phone,
• researching answers in our Knowledge Database
• you will ensure the Database is up-to-date by collaborating with other HR teams.
• In addition, you will have opportunities to get involved in various cross-functional HR projects including process and technical innovations such as robotics, automation, machine learning and chatbots.

Previous HR experience is not required, you just need to:

• be proficient in English and Spanish/Portuguese
• strive to help others
• enjoy solving problems by researching information
• be responsive, own your task and follow through
• be curious and thirsty to learn, think outside the box
• aim to simplify, question the established
• take pleasure in learning new technology

• handling HR questions via a ticketing system, email, chat and on the phone,
• researching answers in our Knowledge Database
• you will ensure the Database is up-to-date by collaborating with other HR teams.
• In addition, you will have opportunities to get involved in various cross-functional HR projects including process and technical innovations such as robotics, automation, machine learning and chatbots