HR Service Center Specialist

at  Ohio University

JOB DESCRIPTION

University Human Resources is looking for a HR Service Center Specialist to join their team.

GENERAL JOB DESCRIPTION:

The purpose of this position is to facilitate and coordinate onboarding, off-boarding, and employment change activities. Provides customer support to university business managers and employees/prospective employees on all associated HR transactions.

POSITION SPECIFIC DESCRIPTION:

The purpose of this position is to process HR transactions associated with onboarding, off-boarding, leaves management, position management and employment change activities, which may utilize several systems including but not limited to Oracle, EMS, PeopleAdmin, OnBase, Glacier.

Position Specific Job Duties:

• Record creation, setup and maintenance for new hires and all changes for all employment types in system of record (Oracle) and related interfacing systems (EMS, Glacier, OnBase, PeopleAdmin, OGA, Workforce); process associated paperwork (W4, direct deposit, tax residency, 19, benefit enrollment, retirement election, etc.).
• Process terminations in associated systems of record (Oracle, Workforce) and respond to unemployment claims (may be outsourced).
• Assist as needed with other record maintenance such as position management and leave management.
• Assist with Oracle testing and other auditing or system testing functions.
• Enter in system of record pre-calculated pay adjustments, benefits special inputs and final payouts.

Candidates should be comfortable with a variety of computer programs; Excel and Word; experience with HRMS software; basic HR concepts; knowledge of onboarding practices; attention to detail; ability to work effectively in a team environment. Successful candidate must be detail oriented and have ability to multi-task.

MINIMUM QUALIFICATIONS

• Knowledge of standard human resources practices, policies, and procedures typically obtained by a high school degree or GED or equivalent and a minimum of 3 years of related experience.
• An equivalent combination of education, training, and experience is acceptable.
• Specific knowledge, certifications, and licensure will apply at the position level.

PREFERRED QUALIFICATIONS

• Associate’s degree, or vocational or technical school degree in Management, Human Resources or related field.

GENERAL JOB DUTIES:

Performs administrative duties in support of the maintenance of employee records, including personnel status updates, terminations, and new hires. Assists in the collection of employee information for reports and statistical research. Enters employee data into HRIS.

• Responds to inquiries regarding human resources programs. Provides guidance to employees and management on human resources policies and procedures.
• Assists employees with the completion of employment/human resources related forms and online human resources systems (e.g. benefits, I-9); determines eligibility and verifies accuracy.
• May supervise or oversee the work of other TAS employees and/or student employees.
• Reviews and enters information into human resources/payroll systems. Analyzes human resources data, creates technical reports, and handles vendor reconciliations.
• Records and tracks expenses and revenue for department or area.

Position Specific Job Duties:

• Record creation, setup and maintenance for new hires and all changes for all employment types in system of record (Oracle) and related interfacing systems (EMS, Glacier, OnBase, PeopleAdmin, OGA, Workforce); process associated paperwork (W4, direct deposit, tax residency, 19, benefit enrollment, retirement election, etc.).
• Process terminations in associated systems of record (Oracle, Workforce) and respond to unemployment claims (may be outsourced).
• Assist as needed with other record maintenance such as position management and leave management.
• Assist with Oracle testing and other auditing or system testing functions.
• Enter in system of record pre-calculated pay adjustments, benefits special inputs and final payouts