HR Service Delivery Specialist I

at  Fortrea

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.
Fortrea has an exciting opportunity for a Human Resources Specialist to join the HR Service Delivery Team! The Human Resources Specialist will act as a key contributor within the HR Service Delivery Team and is responsible for delivering superior customer service and providing quality and timely information to the people of the business regarding their general HR inquiries.
This is a great opportunity to join a fast paced, fun, collaborative Human Resources team with the ability to be remote!

Responsibilities:

• Serve as a central point of contact for employees and leaders for HR related inquires via a Case Management System.
• Provide superior customer service when
• responding to employee questions regarding payroll, company policies, benefits and general HR inquires across the company.
• Complete US I-9 documentation and process using E-Verify system.
• Facilitate off-boarding activities including termination documentation, final paychecks, and separation information.
• Process various forms related to documenting Human Resources activities.
• Maintain employee personnel electronic files.
• Perform employment verifications.
• Participate in and on HR Service Delivery projects, as needed.

Qualifications:
2+ years of Customer Facing Human Resources experience is preferred.
High School Diploma required, Bachelor’s degree is preferred

Experience:

• Superior customer services skills in a multi-faceted environment; in writing, via phone, and face to face.
• Flexibility and the ability to multitask is critical.
• Accuracy and attention to detail is essential.
• Excellent interpersonal, organization and communication skills.
• Ability to interact with many different individuals and prioritize numerous responsibilities.
• Strong computer skills essential, including MS Word, Excel, and Outlook.
• Experience with Workday and a Case Management System, a plus.

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.
Fortrea is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
For more information about how we collect and store your personal data, please see our
Privacy Statement

• Serve as a central point of contact for employees and leaders for HR related inquires via a Case Management System.
• Provide superior customer service when
• responding to employee questions regarding payroll, company policies, benefits and general HR inquires across the company.
• Complete US I-9 documentation and process using E-Verify system.
• Facilitate off-boarding activities including termination documentation, final paychecks, and separation information.
• Process various forms related to documenting Human Resources activities.
• Maintain employee personnel electronic files.
• Perform employment verifications.
• Participate in and on HR Service Delivery projects, as needed