At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site.
Within our consult and construct business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
The Opportunity:
Works within the HR Services Team, supporting the Americas.
Provides timely and accurate administration and coordinated transactional support throughout the employee lifecycle.
Provides a full HR admin service to employees, acting as a first point of HR enquiries and supports projects and initiatives as required.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - For our people to excel

You’ll Be Responsible For:

• Provides advice, administration and coordination of all transactional processes, throughout the employee lifecycle, works to achieve first time resolution so that the wider HR team and Mace colleagues feel supported and positive results are achieved.
• Works to Service Level Agreements (SLAs), to respond to first line queries, process documentation and system updates.
• Support and have a sound understanding of people policies and guidance.
• Ensures quality, accuracy and integrity of people data maintaining and updating the Oracle Human Capital Management (HCM) system.
• Contributes to continuous improvement of HR Services processes.
• Works with various systems to administer HR processes such as Taleo, Oracle HCM, Service now.
• Works with HR operation stakeholders to identify and understand local business needs and seek specialist support from our communities of excellence teams where appropriate.
• Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

You’ll Need To Have:

• A relevant degree or previous experience in a similar role and environment.
• Good communication and interpersonal skills.

You’ll Also Have:

• Attention to detail, providing accurate first-time resolutions.
• Experience working with HR systems and IT software.
• Demonstrates strong organisational skills and working effectively to deadlines.
• Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

LI-Onsit

• Provides advice, administration and coordination of all transactional processes, throughout the employee lifecycle, works to achieve first time resolution so that the wider HR team and Mace colleagues feel supported and positive results are achieved.
• Works to Service Level Agreements (SLAs), to respond to first line queries, process documentation and system updates.
• Support and have a sound understanding of people policies and guidance.
• Ensures quality, accuracy and integrity of people data maintaining and updating the Oracle Human Capital Management (HCM) system.
• Contributes to continuous improvement of HR Services processes.
• Works with various systems to administer HR processes such as Taleo, Oracle HCM, Service now.
• Works with HR operation stakeholders to identify and understand local business needs and seek specialist support from our communities of excellence teams where appropriate.
• Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work