HR Services Co-ordinator

at  The Foschini Group

As an HR Coordinator, you will be responsible for the management of the HR Administrator team, providing expert guidance and support on various HR and payroll administration functions. You’ll leverage your extensive knowledge of HR processes, legislation and best practices to deliver customised solutions that meet our customer needs. You’ll be instrumental in ensuring an efficient and effective operation for our diverse portfolio of customers, encompassing identification of risks and requirements and the subsequent changes to people, system or process.

QUALIFICATION AND EXPERIENCE:

• HR or Payroll related Diploma
• 3 years HR/Payroll experience as a highly skilled competence level
• Team leadership experience advantageous
• Customer Service/user experience passion
• Sound knowledge and experience with HR systems and practices (preferably Oracle)
• Sound knowledge of ER related policies
• Good understanding of HR administrative, consulting and transactional activities
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Strong organizational and time-management skills
• Understanding of the Retail business context is an advantage

SKILLS:

• Excellent interpersonal and communication skills
• Good MS Office (Excel) skills
• Review and Reporting
• Managing Change
• Business Case Contribution
• Human resources systems and tools
• Presentation Creation
• Spreadsheet Expertise

• Managing a team to strive and achieve first time resolution where applicable of queries/requests within scope/mandate related to HR disciplines
• Management of daily reporting
• Management of HR System workflows and assigning
• Ensure adherence to service level agreements, quality standards and adherence to policies and procedures
• Provide ongoing support and troubleshooting for HR system related issues
• Coach junior team members and contribute to a culture of learning and development
• Managing of projects tasked to the HR Administrator team, ensure that deadlines are achieved
• Conduct comprehensive HR System audits to ensure accuracy, compliance and manage potential risk
• Accurate resource planning and workforce management to ensure sufficient resources to deliver
• Management of individual and team KPA’s
• Ensuring that our training material remains accurate and up to date
• Maintain confidentiality of sensitive data and employee information
• Stay abreast of legislative changes and industry trends to inform best practices
• Perform other administrative tasks as needed