HR Services Coordinator

at  University of Lethbridge

POSITION QUALIFICATIONS

• Bachelor’s degree in Human Resources or Management and a minimum of 1 year of related experience, or a diploma supplemented by a minimum of 2 years of related experience.
• Experience in a unionized environment is preferred.
• Proficiency with Word, Excel, PowerPoint required, experience with SharePoint and an HRIS system is preferred.
• Demonstrated ability to build collaborative and interest-focused relationships.
• Ability to work independently in managing a large and varied portfolio with evolving priorities and competing deadlines.
• Excellent attention to detail.
• Independent and self-motivated, requiring minimal supervision.
• Demonstrated service delivery focus and exemplary client service skills.
• Demonstrated ability to handle requests for information using tact and diplomacy and maintaining confidentiality and privacy.
  The successful candidate will be required to provide a satisfactory Criminal Record Check.

General HR Services

• Works in partnership with stakeholders to understand unique service needs; assists with continually improving and transforming HR services, programs, and processes initiatives.
• Creates standard operating procedures, forms and documents; automates services where possible.
• Manages records and employment files; enters data into electronic record management systems.
• Develops employee and manager self-service content including FAQ documents, checklists and process guides to be posted on internal website.
• Ensures information on the HR website is current and accurate.
• Analyzes information, prepares reports and documentation as needed.
• Monitors, triages and responds to inquiries coming in to the HR inbox, works with other HR and Provost’s Office staff to resolve complex issues.
• Acts as a back-up to other HR Services Coordinators as needed.

Recruitment

• Provides advice on the recruitment and appointment of employees.
• Works with clients on the intake of recruitment requests including the preparation and posting of job postings and providing advice on acquisition strategy.
• Acts as an administrator of the applicant tracking system.
• Creates offers of employment.
• Ensures new hire, renewal and termination documentation is completed and processed.
• Tracks term end dates and works with clients to assess whether appointments will be renewed or terminated.
• Works in collaboration with the Manager, Postdoctoral Affairs and Immigration Services to ensure that the processes for international recruitment are compliant with legislation and regulations and ensures that documentation required for immigration purposes is in order.
• Assists with the development of and implements on-boarding and off-boarding processes.
• Develops documentation for managers, employees and prospective candidates.
• Maintains recruitment files.