HR Services Specialist I | Prague

at  Honeywell

HR SERVICES SPECIALIST I | PRAGUE

We are looking for a HR Services Specialist I to join our Team in Prague offices.
The successful candidate will be responsible to support the delivery of corporate and local human resources projects/ processes and will contribute to set up best practices along with developing key relationships with internal stakeholders as well as supporting core team.

KEY QUALIFICATIONS:

• University degree or experience on similar position at least 2 years.
• Experience working for Multinational company.
• Experience with data analysis 2 years or more.
• Experience with Customer Relationship Management (CRM) applications
• Fluent English.
• Proficient in MS Office (Word, Excel, PowerPoint 2007).

KEY RESPONSIBILITIES:

• Maintaining and updating SOPs and PMs on regular basis to ensure latest accurate versions are always available.
• Driving process improvements/updates as needed. Initiated either by own findings or triggered by customers/HRS colleagues including outcomes of CI process; this includes driving process improvement both within HRS team as well as with other stakeholders like HR, Talent Acquisition etc.
• Support of Standardization / Automation of HRS processes across region.
• Develop good network of internal/external groups relating to operations management.
• Training new joiners or refreshing know-how on process related specifics.
• Contribute in an active way to continuous improvement of department’s performance or company’s performance, identify opportunities of improvement for own activity and department activities constantly (Kaizen ideas in accordance with the objectives of the company and through coaching techniques); ensures Kaizen ideas implementation from team members.
• Perform audit checks.
• Using knowledge of Six Sigma. Utilizing the excel based on HR data; evaluate alternatives and provide recommendations where needed.
• Focus on expanding Knowledge Base and drive Knowledge Management to enhance self-service for employees.
• Coordinate and get involved in Global and regional projects leading to process improvements and standardizations.
• Become the SME in HR help utilization in SalesForce; making sure that all the volumes that are processed are tracked in SalesForce and categorized correctly.
• Create a positive customer experience in every interaction.
• Act as a back-up for supervisor for priorities and escalation path.
• Point of contact for HRS specialists and back up for larger range of activities.
• Responsible for complex operational cases (SF) – onboarding & offboarding processes, entity transfers, maternity/parental administration, ad hoc requests related Time&Attendance – CZE HRS GO team.
• Escalation points for low complexity cases – POC for Time&Attendance.
• Attaining performance objective established by the organization HPD goals.