HR Services Team Leader

at  Fexco

London, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate02 Feb, 2025Not Specified02 Nov, 2024N/ACoaching,Communication Skills,ReportingNoNo
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Description:

Job Advert
Job Title: HR Services Team Leader
Company: Fexco Property Services
Location: London (Hybrid Working)
Type of Employment: Full Time, Permanent

GENERAL:

  • Effectively dealing with any queries escalated to your attention
  • Regularly seeking feedback from stakeholders on the performance and productivity
  • Identify and implement process improvements for a seamless, employee-focused approach while maintaining high levels of confidentiality.
  • Play a key role in all HR projects.
  • Monitor and ensure the service delivery meets our quality and compliance standards.
  • Utilise data and other key metrics to analyse performance and drive continuous improvement.
  • Review and update policies and procedures

ESSENTIAL SKILLS:

  • High level understanding of HR issues, process and procedure together with knowledge of statutory requirements
  • In depth knowledge of transactional HR processes and administration to enable interpretation for policy and guidance to staff
  • A good working knowledge of payroll and pension processes and reporting
  • Understanding of Data Protection legislation, its implications, and the need to comply
  • Experience of managing a team and able to demonstrate achievement of performance and efficiency benefits through coaching and people development
  • Strong organisational skills
  • Excellent verbal and written communication skills
  • Attention to detail
  • Ability to balance demands and priorities
  • Experience of problem solving
  • Ability to proactively identify opportunities to improve the service

Responsibilities:

ABOUT THIS ROLE:

As we go through an exciting period of expansion and change, Fexco Property Services are looking for a HR Services Team Lead to focus on accurate, timely and consistent delivery of HR services.
The HR team support 4 brands with around 400 staff.
We are looking for a hands-on HR Shared Services Team Lead to work with and supervise a small team HR & Payroll Administrators providing all HR transactional and administrative support to the UK brands.
This role will work with and oversee an efficient and effective service and support the team in delivering a customer focused service and work on continuous improvement to ensure the aims of the business are achieved.

MAIN DUTIES AND OBJECTIVES:

  • Be part of and overseeing a customer focused administrative/transactional function that meets the needs of the business.
  • Assisting the HR Director to continuously develop the HRSS function.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Human Resources/HR

HR / Administration / IR

HR

Graduate

Proficient

1

London, United Kingdom