HR Specialist (9-months fixed term contract)

at  Vodafone

COMPANY

The Vodafone Procurement and Connectivity Company (VPC) in Luxembourg is a vital part of the Vodafone Group, driving our ambition to connect for a better future. At VPC, we source products and services globally to ensure our business operates at its peak performance. Our mission is to support our people in delivering on our strategy, creating a brand cherished by customers, communities, partners, and colleagues alike.
We believe in empowering our team members, encouraging them to take ownership and maximize their diverse talents. Continuous learning and growth are at the heart of our culture, fostering both personal and professional development. If you’re a strategic thinker passionate about innovation and leadership in the telecom industry, we want to hear from you.
Join us at Vodafone and be a key player in our journey to reshape the future of global carrier buying!
We get it done, together.

WHO YOU ARE

• Excellent Customer Service Skills: You will provide top-notch support, balancing empathy with professionalism. You listen actively, ask the right questions, and ensure that customer needs are met efficiently.
• Managing Expectations: You understand the importance of transparency, keeping all necessary parties informed, and maintaining clear communication throughout.
• Goal-Oriented: You set ambitious yet achievable goals, with clear, measurable targets. You can identify and prioritize tasks that drive the most impact.
• Resourceful: You make the most of available resources, ensuring optimal results even in fast-paced or evolving environments.
• Innovative Problem Solver: You’re always seeking better, smarter ways to get things done. You’re not afraid to take calculated risks and make logical, well-reasoned decisions.
• Time Management & Attention to Detail: You meet deadlines, manage your time effectively, and have a keen eye for detail, ensuring quality in every task.
• Collaborative Team Player: You work well with others, fostering a positive and productive team environment. You act with integrity, gaining the trust of your colleagues and partners.
• Personal Accountability: You take responsibility for your role in the team’s success, treating others fairly and consistently to build strong working relationships.
• HR Expertise: Solid understanding of HR policies and processes, with experience handling complex HR issues professionally and sensitively.
• Strong Communication Skills: Both written and verbal, with the ability to influence and engage stakeholders effectively.
• HR Systems Experience: Familiarity with HR systems is essential for success in this role.
• Language Skills: Fluent English is essential (written and spoken).

NOT A PERFECT FIT?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHO WE ARE

You may have heard of Vodafone - We’re a leading Telecommunications company in Europe and Africa. But you might not know that we are continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world, creating a better future for everyone.
As part of our global family, whether Vodafone, Vodacom, or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognize and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, Indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Join our team and become a vital part of our mission to deliver exceptional operational services for all employees and managers. In this role, you will be a key player in enhancing employee experiences, providing vital support across HR matters, and driving innovation within our HR Shared Services Centre (HRSSC). You’ll have the opportunity to directly influence the employee experience by managing critical “moments that matter.” Your contributions will play a key role in shaping a positive workplace culture. You’ll not only support day-to-day HR operations but also take charge of innovative projects that redefine how we work. This role offers the chance to learn and grow, with potential leadership opportunities in international mobility and reward systems. Be a trusted partner to employees and managers, owning key HR processes and working closely with local and global teams to bring about meaningful change.
Key Responsibilities: