HR Specialist

at  Gallagher

Introduction:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher’s global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you’ll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we’ll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you’ll make an impact: Responds to employee requests and inquiries. Processes employee transactions. Answers questions regarding employee benefit plans. Manages input of information into Oracle to support all employee changes and transactions; responsible for integrity of data within Oracle database. Responsible for providing first level response to HR tool, process, and program questions and issues. Escalates complex problems to subject matter experts. Solves routine problems and issues and provides tracking through ticketing system. Identifies areas for process improvement. Documents all work flows and processes in work manuals. May provides clerical/administrative support to one or more functional areas of Human Resources, such as recruitment and staffing, personnel records, employee or labor relations, compensation, benefits, training and/or equal opportunity/affirmative action. Processes various applications, employment, enrollment, pay change, informational and other confidential forms and records. Gathers information and prepares reports. Maintains and distributes as appropriate, current employee information, policy and procedure manuals and other communications. May perform higher level duties involving employee communications, such as pre-employment screening, background checks, responding to routine questions on human resources policies and procedures, identifying potential issues and grievances, etc. Operates a computer terminal and/or personal computer. Upholds service level agreement metrics regarding commitments to problem resolution timeframes, and manages service tickets through fulfillment. About you: Requirements:

• Minimum of 2 years of experience in position or specialization, supporting HR programs and processes. Minimum of high school diploma. Must have basic knowledge of Microsoft Office suite, including Outlook. Must have prior experience completing transactions in HR Systems.

Preferred:Behaviors

• Aptitude for technology and process improvement. Comfortable with learning new technology and tools. Able to adapt to changing requirements and environment. Outstanding customer service and interpersonal skills. Good judgment and critical thinking required.

Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

• Minimum of 2 years of experience in position or specialization, supporting HR programs and processes. Minimum of high school diploma. Must have basic knowledge of Microsoft Office suite, including Outlook. Must have prior experience completing transactions in HR Systems