HR Systems Administrator

at  Hudson Australia

ABOUT THE TEAM:

• You will join a collaborative People Systems team of five, including managers for projects, contractors, and reporting.
• You’ll also work alongside the payroll team and external project resources supporting the Dayforce implementation.
• The previous employee in this role found it highly rewarding and felt like a valued team member.

ABOUT THE ROLE:

Our client is seeking an experienced HR Systems Administrator to support business-as-usual (BAU) operations while the current HR Systems Administrator assists with the implementation of a new HRIS system. This role ensures the ongoing functionality of our existing HR systems, including system troubleshooting and vendor coordination.

• Contract Length: 6 months
• Hybrid Work Arrangement based in Docklands
• Be part of a supportive and collaborative team

KEY RESPONSIBILITIES:

• BAU System Support:
• Maintain and support existing HR systems to ensure smooth day-to-day operations.
• Manage and resolve system issues via ServiceNow, including tasks such as password resets, integration issues, and technical troubleshooting.
• Liaise with external IT vendors and internal IT teams to address system-related problems.
• Identify whether issues are related to external providers (Citadel) or internal IT systems.
• System Updates and Releases:
• Oversee scheduled system releases and updates, such as the upcoming Chris21 release in March.
• Coordinate with the IT team and the Payroll Manager to refresh the environment, schedule testing, and manage system updates.
• Act as the project lead for updates without being directly involved in functional testing.
• Project Support (Ad Hoc):
• Opportunity to contribute to Melbourne Water’s HRIS transformation project if interested.
• Assist with tasks related to the transition from Chris21 to Dayforce, their new HR and payroll system.
• System Landscape:
• Current systems include Chris21 (HR & Payroll), Cornerstone (Learning Management), UKG Workforce Ready/Kronos (Time & Attendance), PageUp (Recruitment), and ServiceNow (Ticketing & Query Management).
• Navigate across multiple systems to troubleshoot and resolve issues effectively.