HR Technology Analyst

at  VHA Home HealthCare

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
View more comments from our clients and their family members.

COMMENSURATE WITH EXPERIENCE

The HR Technology Analyst is responsible for visualizing and delivering metrics, analytics and insights to support the execution of HR projects and strategies. This role works with the HR Technology team to maintain data integrity, processes and workflows. As we embark on a new ERP, Workday, this role will interface with the project team to support key implementation activities and future system maintenance and optimization.

REQUIRED QUALIFICATIONS:

• 1-3 years’ experience with HR systems, processes, integrations/data, and analytics is required.
• College/University Degree with a major in Human Resource Management or the equivalent combination of education and experience.
• Must have experience implementing or supporting Workday.
• Solid analytical and technical skills to gather, interpret and report on data from various sources such as multiple HCM platforms. Power BI skills are a definite asset.
• Demonstrated track record of partnering with key stakeholders to resolve problems with innovative solutions.
• Ability to work with shifting priorities, and the ability to reassess and reprioritize competing business needs.
• Effective interpersonal, written, and verbal communication skills.
• Strong commitment to customer service and innovation by creating new and better ways to solve problems.
• Demonstrated experience of collaboration in a diverse and inclusive team, working together toward technical excellence.
• Certified Human Resource Professional Designation is an asset.
• Knowledge of community health care and services is an asset.
• Solid computer literacy and demonstrated effort to continuously develop and upgrade skills.
• Ability to multi-task in a fast-paced environment with minimal supervision.
• Acts responsibly and ethically while working with sensitive and confidential personal information.

KEY AREAS OF ACCOUNTABILITY:

• Assist with the day-to-day end user HR system support proactively managing and responding to support requests.
• Assist with system administration, business process configuration, implementation and testing in Workday.
• Build, execute and distribute weekly, bi-weekly, monthly, and ad-hoc reports for a variety of stakeholders and audiences.
• Translate HR data into insights and stories through different data visualization methods to summarize HR data, identify trends and issues, and assist in decision making.
• Assist with LMS administration and ensure the employee experience is optimized.
• Ensure ongoing data quality and integrity across all HR systems.
• Maintain and analyze ad-hoc surveys as required and help present results in a clear and compelling way.
• Provide support for HR systems, including researching issues, unexpected results or process flaws and recommend solutions or alternate methods to meet system and workflow requirements.
• Assist with the development of end-user training resources on various system functionality.
• Support strategic assignments/projects within the HR function.
• Understand and document the impact of configuration changes on business processes and communicating to business stakeholders.
• Perform mass uploads in Workday using enterprise integration builder (EIB).
• Work towards being a Workday SME across multiple modules.
• Review new system release notes, analyze impacts, and coordinate appropriate adoption strategy including testing, process revision and documentation updates.
• Other duties as assigned.