HR & Training Administrator

at  Carers Support

The HR & Training Administrator role will sit within a small and friendly HR team to support, the HR Business Partner. You will support the continuous improvement of HR systems, processes, and delivery of high quality services throughout the organisation. You will work across all aspects of HR with primary responsibility for the day-to-day HR and Training admin function. The ideal candidate will be able to work in a fast-paced environment, will be enthusiastic, dynamic, and looking to develop their own HR knowledge and skills.
This is a 12-month fixed term contract to support the HR Team, and predominantly working from home with very occasional travel within West Sussex area.

BEFORE YOU KEEP READING

Please do not see everything in this job advert as a “Must Have”, but rather a guiding list of what we are looking for. We know no candidate will be the perfect match for all we have mentioned in this advert, so do not be afraid to apply if you feel you are close to the brief but not “Spot On”. For example, some of our wonderful Carer Wellbeing Workers come from a non-social care background and they do amazingly well!

EXPERIENCE

• Experience of working within a dedicated HR function would be advantageous
• Change management and ER exposure desirable
• Knowledge of human resources and employment law or willingness to learn
• The ability to work well with others
• Active listening skills and the ability to take minutes for meetings
• Organisational skills and detail-oriented mentality
• Strong communication and customers service skills
• Interpersonal skills
• Thorough attention to detail
• Familiarity with being the administrator for HRIS and applicant tracking database systems

PURPOSE

The HR and Training Administrator will help the Charity’s human resources department run efficiently, and that employees have an excellent employment experience. They should be an exceptional administrator who can work on multiple projects at once, from onboarding a new employee to dealing with enquiries from existing employees. They must possess a high degree of professionalism and discretion and must know how to represent both the company policies and the needs of the employees.
Working with line managers you will coordinate the administration of training, L&D, recruitment, onboarding, and induction, ensure that processes are followed to meet safer recruitment guidelines and support with the administration around the management of sickness, annual leave, and employee concerns. You will support with the production of management information to allow the Leadership Team to understand any key HR issues facing the Charity. You will report to the HR Business Partner and will provide administrative help to ensure a smooth employment experience for employees.

KEY DUTIES

HR administration:

• Full administration of our HRIS, we use SafeHR
• Compiling and issuing employee letters, ensuring they are filed correctly in our HRIS
• Taking part in meetings and being an active minute taker
• Assisting the HR Business Partner with employees hiring and leaving processes
• Setting up recruitment adverts and training events
• Proactively checking the HR Inbox and responding to enquires or passing the enquires to the correct person.
• Maintaining and updating employee records as necessary to be compliant with the UK GDPR.
• Support the HR Business Partner with maintaining and developing an employee journey to effectively prompt, facilitate or run time-sensitive processes and checks, including probationary periods, renewals of DBS certificates, visa extensions, etc.
• Manage the new starter onboarding process including reference requests, background checks, and other arrangements, communicating relevant details to the line manager and finance team.

Training administration:

• Be the go-to person within the HR function for all training enquires; where to access the training and how to upload to the HR System
• Provide administrative support to line managers around employees training
• Support Operational Managers with monitoring and reporting on employees training
• Use the HR system to manage data that informs managers of their employees training needs
• Manage training invites and attendees, booking training venues and online meetings
• Manage feedback on training and work with Operational managers to evaluate training provision

This Job Description does not provide an exclusive and exhaustive list of responsibilities but serves as a guideline of the type of work you will do. Due to the nature of our work your role may evolve and encompass other duties and activities within the Charity, for example providing cover for another role or undertaking a new project. Your flexibility will be essential for the smooth running of our Charity.