HR & Training Administrator

at  CreatePay

CreatePay is a leading provider of merchant services, dedicated to helping small to medium-sized businesses across the UK take hassle-free payments. As a fast-growing company, we are deeply committed to supporting our team members’ growth through training, development opportunities, and a dynamic work environment. We’re now looking for a motivated HR & Training Administrator to join our team and be a part of our journey!
The HR & Training Administrator will work closely with our HR & Training Manager, handling key HR administration, coordinating training schedules, maintaining employee HR files, and supporting a range of HR processes. This is an excellent role for someone who thrives in a growing environment and wants to make a tangible impact in a flexible, part-time capacity. Organisation, attention to detail and forward thinking are essential for this role.
We’re looking for someone who’s excited to grow within the role and share in our success as we continue to scale up. If you’ve got an eye for detail, are proactive, and ready to be part of a dynamic team, we’d love to hear from you!

REQUIREMENTS

• Previous experience in HR administration, training coordination, or similar roles is preferred but no essential.
• Strong organisational and time-management skills.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work independently and maintain confidentiality.
• Familiarity with HR software or systems is a plus.

• Prepare and manage employee contracts, ensuring all documentation is accurate, complete, and up to date, including sending DBS checks for new starters and collecting onboarding documentation.
• Schedule and coordinate employee training sessions, maintaining accurate training records.
• Maintain and update employee HR files, ensuring records are complete, accurate, and in compliance with data protection regulations.
• Liaise with managers and teams to coordinate diaries, ensuring efficient scheduling for interviews, training, and onboarding.
• Assist the HR & Training Manager in reviewing HR trends, providing insights, and supporting HR reporting metrics.
• Support HR processes including onboarding, offboarding, and data management.
• Assist with general HR administrative tasks and projects as needed.
• Coordinate with external training providers to book courses and manage training logistics.