HSW Enabling and Support Coordinator

at  Urban Utilities

There’s No Us Without U. Care with Us, for Today and Tomorrow
There’s no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It’s why our people are so passionate about what they do and how they do it. And it’s why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.
Your Opportunity:
The Health, Safety and Wellbeing team are trusted advisors and subject matter experts providing governance, systems and support which enable and empower our people. We are currently on a mission to make Urban Utilities the leader in safety amongst our fellow industry peers and we are seeking a passionate Health, Safety and Wellbeing Coordinator to join the Enabling & Support Team, to support the business on this journey. This role is currently a fixed term opportunity until the end of June 2025.
Reporting to the Manager of HSW Enabling and Support, the Coordinator role will focus on organising, analysing and reporting data to enhance the team’s performance and service delivery to Urban Utilities. You will work with a dedicated team of professionals, overseeing, supporting and streamlining the administration of various safety-related data. By centralising these functions, this will enable our HSW Enabling Partners and Advisors to allocate more time to in-field activities.
You will join a team that offers real work life balance, with a flexible and hybrid way of working and have direct and clear support from the CEO and Executive towards continuous safety improvement. You can be proud of the work you contribute to every day, ensuring safety for our people and the communities we operate in!

Key accountabilities will include:

• Data management of various Safety Management System Platforms to ensure Registers etc are kept up to date and coordinate maintenance of the supporting documents (e.g. Investigation Reports, etc).
• Data collection and analysis - Work with the HSW Systems Team to provide monthly data summaries for the HSW Enabling Partners including trend identification etc.
• Administration - Produce, update and provide best practice support and training on complex MS documents, databases and other systems. Co-ordinate the support of committees and forums, including agendas, minutes & meetings, etc.
• Customer Service - Assisting with Hazard/Event Acknowledgement during Office Hours. Provide support and coordination for supporting the Safety System Volunteers – HSR’s, First Aiders, Fire Wardens, etc.

About You:

We are seeking candidates who are passionate about shaping our future and ideally have the following qualifications, skills and experiences:

• Certificate IV in Workplace Health and Safety or similar (or working towards)
• A genuine drive, motivation and passion for safety and being part of a broader team working towards a common goal.
• Experience in Health and Safety systems support within a highly regulated high-risk industry (desirable).
• The ability to build effective relationships, working collaboratively with a high level of communication interpersonal and negotiation skills
• Experience in the use and development of Health and Safety risk, compliance and assurance systems and processes.
• Intermediate to advanced level skill in the application of Microsoft Office Suite (inc. SharePoint) and Business Improvement Software.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We’d still encourage you to apply as we we’re looking for the right human being for this role - it’s about so much more than ticking all the boxes!
Why Urban Utilities?
At Urban Utilities, the work we do is about so much more than the bottom line. We’re a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we’re committed to planning ahead and shaping a sustainable future around water for generations to come.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:

• 18 weeks of paid parental leave, 15 days personal leave including proactive wellbeing days and an additional day of leave each year to connect with friends and family
• Corporate discounts across Health insurance, technology and more
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at

Please refer the Job description for details