Hub Private Patient Sales Advisor

at  Spire Healthcare

PRIVATE PATIENT SALES ADVISOR | PRIVATE HEALTHCARE |FULL TIME- 37.5| SOUTHAMPTON, HAMPSHIRE | SALARY -£23,738.60

Spire Southampton Hospital is looking to recruit a Private Patient Sales Advisor, who will provide excellent levels of customer service to patients making enquiries into the hospital by telephone and email.
*Working shifts between 8am and 6pm
Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.

• Professional handling of self-pay enquiries (eg, capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help) from phone calls and emails with prospective self-pay patients
• Converting enquiries to outpatient appointments.
• Meeting team and individual targets relating to conversion, revenue and appointments.
• Attending patient information events to represent Spire Healthcare and our services
• Learning skills required to assist in outpatient appointments team as and when required
• Providing customers with excellent after-sales service