Human Resource and Administrative Executive

at  FlexEdge Limited

• A dynamic and experienced Human Resources (HR) and Administrativeprofessional is sought to join a leading provider of janitorial and facility cleaning management services.
• As our ideal candidate, you will possess strong technical expertise in HR operations, excellent communication skills, and a passion for supporting team members.
• If you have a strong background in HR and are eager to join a dynamic team in the facility cleaning industry, we encourage you to apply.

BASIC REQUIREMENTS

• Planning and Organizing: Ability to prioritize tasks, establish efficient workflows, and manage multiple projects simultaneously; excellent organizational and time management skills.
• Integrity and Confidentiality: Unwavering commitment to ethical standards, discretion, and confidentiality in handling sensitive information and matters.
• Efficiency and Effectiveness: Proven track record of achieving exceptional results with minimal resources; ability to measure and optimize performance.
• Compliance: Strict adherence to organizational policies, procedures, and regulatory requirements; seeks approval for deviations and implements corrective actions when necessary.
• People Management: Excellent interpersonal and leadership skills; ability to build strong relationships, motivate, and manage diverse teams; amiable yet firm approach.
• Mission-Driven: Passionate commitment to the organization’s mission, vision, and core values; ability to articulate and embody stewardship principles.

The lists included for the Job description are not exhaustive and further requirements may be added:

• Conduct interviews, security checks, and onboarding processes for new staff.
• Ensure all staff have up-to-date, complete, and accurate documentation.
• Conduct regular audits to verify staff documents and information.
• Perform impromptu onsite inspections to ensure excellent service delivery.
• Develop, implement, and enforce Standard Operating Processes (SOPs) for staff.
• Design and deliver soft skills and technical training programs for staff.
• Establish service guidelines to ensure staff provide excellent customer service.
• Develop and maintain feedback mechanisms from clients.
• Design and implement a performance appraisal system for staff and client satisfaction.
• Manage social media platforms, creating engaging content and ensuring consistent customer interaction.
• Identify and focus on specialized areas within the industry to enhance expertise

The lists included for the Job description are not exhaustive and further requirements may be added:

• Conduct interviews, security checks, and onboarding processes for new staff.
• Ensure all staff have up-to-date, complete, and accurate documentation.
• Conduct regular audits to verify staff documents and information.
• Perform impromptu onsite inspections to ensure excellent service delivery.
• Develop, implement, and enforce Standard Operating Processes (SOPs) for staff.
• Design and deliver soft skills and technical training programs for staff.
• Establish service guidelines to ensure staff provide excellent customer service.
• Develop and maintain feedback mechanisms from clients.
• Design and implement a performance appraisal system for staff and client satisfaction.
• Manage social media platforms, creating engaging content and ensuring consistent customer interaction.
• Identify and focus on specialized areas within the industry to enhance expertise.