Human Resources Administrator - JW Marriott Grosvenor House

at  Marriott International Inc

Job Number 24164907
Job Category Human Resources
Location JW Marriott Grosvenor House London, 86-90 Park Lane, London, London, United Kingdom VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Provide a consistent high standard of administration and non-administrative support to the Casual Resources Department, to support the achievement of business goals and strategies.

The following are specific responsibilities and contributions critical to the successful performance of the position:

Recruitment & Onboarding

• Work with department managers/supervisors to assist with their recruitment needs.
• Assist with the coordination of pre-hire checks and follow up if necessary.
• Coordinate all on-boarding activities for new hires (paperwork, inputting of bank details, EID activation etc).
• Maintain and validate all personnel records on both Mhub and in employee files.
• Create new personnel files and keep these organized and secure.
• Support with candidate screening and interviewing.
• Arrange trial shifts and follow up after trial shifts.
• Support with recruitment events hosted on property and attending recruitment events outside of the hotel.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Actively listen to and consider the concerns and questions of other employees, responding appropriately and effectively.
• Ensure an open-door policy and be present, making sure the team feel comfortable to approach with any questions or concerns.

Training and Development

• Coordinates the administration of all training completion and attendance, ensuring trackers are fully up to date.
• Support Casual Resources Manager and to deliver training where applicable.
• Help to drive quality and brand standards.

Associate Relations

• Assists with communication to all associates.
• Provide a sounding board for associates who may need to discuss personal issues, maintain and observe confidentiality at all times.

Administration

• Support with staffing requests for all operational needs. Respond positively to all staffing requests and proactively seek the best person to fulfil the shift.
• Ensure employee schedules are entered on Kronos and employee timesheets are approved with accuracy.
• Support with administration of any other payroll admin, i.e. C7 reports and additional payment forms.
• Maintain confidentiality and security of employee and property records, files, and information.
• Ensure accurate maintenance of all employee records and files as per HR Review and policy, (online records on Mhub and employee files).
• Answer phone calls and record messages.
• Ensure a prompt response to all associate emails.
• Maintain, collate, and distribute all relevant activity reports.