Human Resources Business Partner Senior

at  EXPERIAN

ABOUT US, BUT WE’LL BE BRIEF

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. Also, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine. Experian prioritizes our culture and look to bring people to the team who are passionate about their jobs, who are easy to work with, and who continue to value team over self.
We have 23,000 people operating across 44 countries and every day we’re investing in new technologies, experienced people, and new ideas to help all our clients maximize every opportunity.
Job Description
Reporting to the HR Director, The HRBP Generalist Senior works with business leaders and line managers to build their people capability, plan and manage talent, and develop approaches that achieve shared organizational goals. You will provide advice and support to leadership regarding best practices to maximize employee efficiencies and guide organizational success. You are also the PoC for HR matters for all CR-based employees.
HR Partnership: become the HR main PoC for all leaders (local and remote) on their talent administration and HR first contact for all employees based in CR. Collaborate and work closely with HR Ops and TA teams.
Talent Management: participate in the performance review cycle, supporting the line managers on their talent administration, including performance management, career development, and succession planning.
Compensation and Benefits: partner with Total Reward COE and local HR operations to support compensation and benefits programs.
Employee Relations: Provide guidance on employee relations issues, including conflict resolution, disciplinary actions, and labor relations. Function as people managers’ CR advisers on legal and local regulations.
Legal Compliance: Ensure compliance with local, state, employment laws and regulations and Experian internal policies and Code of Conduct. Oversee employee administration, including benefits, legal norms, internal policies, and labor agreements.
Engagement and Culture: Work with line managers on GPTW results analysis and action planning to enhance employee engagement and foster a positive organizational culture. Collaborate on local engagement programs’ implementation. Develop action plans in coordination with the HR Director and people leaders based on people surveys and other engagement initiatives.
Data Analysis: Utilize HR metrics to support the people leader’s decision-making. Work together with the local HR Ops team to create the metrics and all payroll calculations required by leaders on their decisions.
Training and Development: Deliver training programs to support employee development and organizational growth.
Cross-functional Collaboration: Manage the implementation of NA HR strategies and best practices from the US to Costa Rica. Act as a liaison between HR partners in the US/other regions and Costa Rica to support site operations. Participate in local and corporate HR projects, including social responsibility, DEI, BCP, and ERGs as required.
Offboarding: Investigate and address red flags from exit interviews, providing feedback to local and remote leaders. Support all employee terminations, primarily for remote leaders.

Qualifications

• Bachelor’s degree in HR, Administration, or a related field.
• 4+ years of experience in a similar HR or HRBP role.
• Knowledge of HR core processes, including organizational development, engagement, and talent management.
• Experience working in multinational companies
• In-depth knowledge of market trends, HR best practices, and legal requirements.
• Advanced verbal and written English skills

Additional Information