Human Resources Generalist - CapMetro

at  Keolis Transit America

KNOWLEDGE AND EXPERIENCE:

• 3+ years progressive HR experience
• Bachelor’s Degree preferred
• 2 years investigation experience
• Excellent knowledge of State’s Employment laws
• Must be able to pass extensive background check
• Computer proficient
• SHRM Certified and/or the ability to achieve SHRM Certification within first 6 months of employment
• Travel required between facilities
• Legal knowledge and understating of HR practices and policies
• Labor union experience preferred
• Transportation experience is helpful

SKILLS:

• Excellent communication skills – reading, writing, and speaking
• Organizational skills a must
• Commitment to ongoing HR learning and training
• Strong critical thinking skills
• An ethical approach to HR practices
• Strong interpersonal skills
• Payroll processing knowledge
• Knowledge of CBA

KEY ACCOUNTABILITIES:

• Employee Relations/ Labor Relations
• Proactively engage in employee and labor relations issues.
• Be a liaison between management and employees to resolve employee relations issues and grievances for both union and non-union employees.
• Recommend employee discipline as per the CBA.
• Collaborate with site leadership on actionable employee decisions and ensure the delivery of high-quality HR processes.
• Work within the CBA, experience in a union environment a plus.
• Conduct and complete employee investigations with professionalism and confidentiality
• May represent the Company at hearings.
• May create work rules pertaining to site operations while adhering to the CBA.
• Demonstrate employee advocacy and develop a reputation as a neutral and approachable HR professional serving all employees.
• Build a solid working relationship with union representatives to seek a common resolution to employee grievances.
• HR Operational functions
• Lead HR and business project initiatives.
• Implement HR operational strategies.
• Conduct and analyze exit interviews.
• Engage in employee development activities.
• Develop and implement facility-staffing strategies inclusive of community outreach.
• Manage programs, policies, and procedures in support of change management and company culture.
• Support management with the performance review process.
• Ensure legal compliance by monitoring and implementing company policy, procedures, federal and state law and its requirements.
• Maintain employee files by designing a filing retrieval system in addition to maintaining electronic employee records to view past and current personnel records.
• Contributes to the leadership team in accomplishing HR related tasks pertaining to the client’s request.
• May be assigned as a subject-matter expert on one or more human resource disciplines for the company.
• Evaluates potential issues or service needs and formulates strategic responses.
• Complete HR reports (e.g., payroll reports, trackers etc.)
• Talent and Recruitment:
• Leads talent management in establishing recruiting, testing, and interviewing programs.
• Manage candidate staffing, selection and community outreach.
• Run background screening for all new hires, and annually for current employees.
• Partner with the recruiting department in creating job requisitions and seeking their approval
• Maintain job boards and internal postings as per CBA.
• Collaborate with the leadership team in selecting a candidate.
• Maintain work structure by updating job requirements and job descriptions for all positions.
• Conduct onboard training in educating employees on their work assignments, and site orientation.
• Compensation/ Benefits/Payroll function:
• Conduct periodic pay surveys, job evaluations, employee incentives.
• Process promotions, and demotions.
• Responsible for providing new employees with benefits log-in information and access to me@keolis portal.
• Assist employees on their selected benefits electronically.
• Training and Development
• Train managers on candidate selection and interviewing skills, coaching and disciplining employees.
• Conduct orientation training for all newly hired employees and give tours to the facility.
• Oversee and create the implementation of training with the use of a tracking system.
• Leaves of Absence
• Partner with the Leave Administrator in processing all leave of absences (FMLA, PDL, ADA, Workers Comp).
• Notify employees of their approved/denied leave via letter and administer all applicable pamphlets and information to the employee to remain compliant with all applicable laws
• Complete and keep up to date leave trackers
• Collect benefit payments for those employees on leave

Please refer the Job description for details