Human Resources Generalist

at  Dedham

The Town of Dedham seeks highly qualified candidates for the position of Human Resources Generalist to be responsible for implementing the human resources functions that deliver excellent service for the Town of Dedham. Works closely and confidentially with the Director of Human Resources to support hiring and recruitment, onboarding and offboarding of employees, leaves of absence, separations, benefits administration and other duties as assigned. This position works closely with staff, administration and the payroll office.

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in human resources or public administration, business management or related field preferred.
• A minimum of three years experience in human resources, benefits administration, accounting and/or business.
• Any equivalent combination of education and experience.
• Training and experience working in a municipal environment is highly preferred.
• Must receive an acceptable CORI report.

KNOWLEDGE, ABILITY AND SKILL

• Proficiency in the use of Microsoft Office (Word, Excel, Outlook), Munis, and willing to learn new software programs as needed.
• Possess a thorough knowledge of and familiarity with modern office equipment, technology, electronic equipment, and software applications and operations.
• A demonstrated knowledge of general computer skills and on-line use;
• A high degree of organizational, time management and attention to detail skills.
• Ability to understand written procedures, and understand complex, multi-step written and oral instructions.
• Ability to work independently and as part of a team required.
• Ability to take initiative, exercise sound judgment and make decisions within scope of his/her authority.
• Ability to work independently with minimum supervision;
• Bookkeeping, typing, filing, and telephone skills.
• High level of professionalism and the ability to maintain confidentiality.
• Ability to interact in a positive and effective manner with staff at all levels, to demonstrate objectivity, sensitivity and to be well organized and to work with accuracy and attention to detail.
• Support the overall Human Resources department’s mission, vision, and policies and procedures.
• Ability to organize and maintain detailed and extensive records and prepare statistical and financial reports using Excel and MUNIS.
• Ability to work independently, prioritize tasks, multi-task and to work effectively under time constraints to meet deadlines.
• Excellent verbal and written communication skills.
• Knowledge of health, life, dental and disability insurance programs.
• Working knowledge of accounting and payroll practices.
• Familiarity with flexible spending, health reimbursement, and health savings accounts.
• Familiarity with labor laws and record keeping for FMLA, ADA, FLSA, DOT, IOD and workers compensation.

• Assists with the recruiting process by posting, advertisement placement, monitoring, tracking and reviewing/removing all new job listings. Screens candidates as needed. Issues, monitors and tracks all new employee CORI/SORI checks. Coordinates interviews, correspondence and reference checking for Town hires. Creates hiring announcements for new hires. Works closely with Department Heads to coordinate the Seasonal Employment process. Assists with the on-boarding of all town staff including the explanation of benefits.
  Processes, tracks, and communicates all employee status changes (changes of assignment, leaves of absence, resignations, retirements) to appropriate personnel. Assists with FMLA and other leave administration and tracking.
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  Assists with research and analysis related to collective bargaining, classification and compensation. Conducts salary/wage surveys to assess the competitiveness of the Town’s compensation in preparation for negotiations and budgeting.
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  Assists the Director with audits to ensure compliance with state and federal employment laws. Reviews, tracks and documents compliance with mandatory and non-mandatory training. Prepares reports and analysis of personnel data as required or requested.
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  Serves as the “system expert” for employee self-service (ESS). Responds to employee inquiries and issues regarding accounts and provides training to new employees on the ESS system.
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  Assists with processing unemployment claims.
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  May assist the Director with preparations for negotiation sessions, grievance hearings, arbitrations, etc.
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  Maintains important departmental and personnel records, including data within the HRIS system, in accordance with department protocols as well as federal and state retention regulations and schedules.
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  Ensures that bills are paid in a timely manner.
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  Assists with the maintenance of the Human Resources website and other applicable social media or recruitment websites and makes recommendations for updating the website and other department materials.
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  Maintains associated records and files for the town’s benefit package. Notifies insurance companies of enrollments and terminations in a timely manner. Checks invoices for accuracy. Assists new hires in completing all necessary benefit-related forms.
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  Prepares and sends bills to employees for monthly employee contribution if no longer on payroll. Notifies COBRA administrator of terminations of coverage. Coordinates information with Accounting so that financial records are accurate including payroll deductions.
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  Responds to employees questions and requests related to insurance and other benefits. Resolves benefit issues referring employees to vendors as appropriate.
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  Coordinates communication and events in support of Open Enrollment periods.
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  Meets with new hires to do all new hire processing and paperwork when necessary.
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• Performs other similar or related duties as required or as situation dictates.