Human Resources Generalist I

at  Members First Credit Union

Are you passionate about assisting employees with their benefits? Do you find joy in being a trusted resource for employees and leaders? Would payroll coordination and document management bring you purpose in your career? Members First Credit Union is seeking an enthusiastic Human Resources Generalist who is motivated to learn and enhance our processes. This position offers hybrid potential to support your work life balance.
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace out true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!

POSITION OVERVIEW

The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.

QUALIFICATIONS AND EXPECTATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.

• A significant level of trust and diplomacy is required in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a very personal or sensitive nature. Work may involve motivating or influencing others.
• Assist HR department with staff and management education needs that align with organizational development and strategic plan.
• Participate in credit union committees or groups.
• Self-manage workload to meet deadlines and goals.
• Participate in annual HR educational opportunities, travel may be required.
• Must have a passion and desire to grow and learn within the Human Resources field.
• Desire to learn and understand regulations concerning human resources.
• Desire to learn about available credit union benefits and how they work.
• Excellent communication skills, written and oral.
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Move or transport items, equipment and tools up to 25 pounds.
• Must be able to remain in a stationary position during work hours or must be able to remain at a workstation for long periods of time.

EDUCATION AND EXPERIENCE

• One to three years of similar or related experience, experience with an HRIS preferred.
• A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
• Ability to use various forms of technology and software to effectively complete HR functions.
• Possess strong listening and teamwork skills.
• Skills in Microsoft Word, Excel, and Outlook

EXPERIENCE

Required

• 1 - 3 years: Similar or Related Experience

Preferred

• 1 - 3 years: HRIS experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c

ESSENTIAL DUTIES

• Serve as primary payroll coordinator.
• Manage information in UKG accurately, timely and consistently, including change in status requests.
• Assist in administering benefit programs including: medical, dental, vision, life, STD/LTD, unemployment, FSA, FMLA, COBRA and 401k.
• Provide assistance with benefit enrollment process and answer questions pertaining to benefits.
• Assist in HR Software implementation, updates, reporting and trouble shooting.
• Assist leaders in preparing necessary employee relations, coaching and progressive discipline documents. Attend and participate in meetings as needed.
• File and manage documentation, ensuring timely access and compliance with record retention schedule.
• Available to answer general employee questions/concerns as requested.
• Effectively communicate with employees, management, vendors, applicants, and others in person, by phone, letter and/or email.
• Respond to HR Help requests on a timely basis.
• Travel between branches/offices as needed

DUTIES AND RESPONSIBILITIES

The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.

• Deliver on the Credit Union’ Service Promises in every service situation.
• Process bi-weekly payroll, including prep and post reporting.
• Assist in employee terminations including exit interviews, preparing documents and reviewing separation checklist.
• Update Employee Handbook to ensure accuracy
• Perform audits on a regular basis and investigations as needed.
• Provide operational support to HR team; including completion of reference checks, verification of employment, and responding to unemployment insurance agency correspondence.
• Prepare and submit required reports; DOL, ACA, etc.
• Prepare correspondence, reports, presentations, schedule appointments and conduct research with accuracy and discretion.
• Provide support for benefit administration.
• Collaborate with other departments/teams.
• Provide informed, professional interactions with diplomacy and tact.
• Assist employees and Leaders with basic interpretation of HR policies and regulations.
• Gather information to assist in making sound decisions that are in the best interest of the Credit Union, members and employee.
• Badge Access; assign, update and delete when needed.
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Move or transport items, equipment and tools up to 25 pounds.
• Must be able to remain in a stationary position during work hours or must be able to remain at a workstation for long periods of time