Human Resources Generalist

at  Mission Lane

Mission Lane is revolutionizing access to credit to pave a clear way forward for millions of Americans on the path to financial success. By attracting top-tier talent and leveraging cutting-edge technology, we’re redefining consumer credit for the better. Sound like a mission you can get behind?
We’re seeking a Human Resources Generalist to support Mission Lane’s People Operations team in ensuring smooth and efficient human resources operations.
In this crucial role, you’ll have both administrative and strategic responsibilities, administering important HR functions across the company, while also serving as the main point of contact for all HR matters concerning our contact center employees.

MISSION LANE IS AN EQUAL OPPORTUNITY EMPLOYER COMMITTED TO DIVERSITY AND INCLUSION IN THE WORKPLACE. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO SEX, RACE, COLOR, AGE, NATIONAL ORIGIN, RELIGION, PHYSICAL AND MENTAL DISABILITY, GENETIC INFORMATION, MARITAL STATUS, SEXUAL ORIENTATION, GENDER IDENTITY/ASSIGNMENT, CITIZENSHIP, PREGNANCY OR MATERNITY, PROTECTED VETERAN STATUS, OR ANY OTHER STATUS PROHIBITED BY APPLICABLE NATIONAL, FEDERAL, STATE OR LOCAL LAW.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting peopleops@missionlane.com.
Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.
Each Laner is responsible for keeping Mission Lane informed of their primary work location within the United States. Changes to a Laner’s work location may result in changes to certain benefits based on local policies and requirements. If a Laner desires to move to an approved state within the US, we ask that they notify People Operations at least 30 days prior to moving, so we can ensure appropriate setup takes place

• You have a degree in a related field and 4+ years relevant HR experience.
• You have experience supporting contact center operations teams.
• You have strong technical skills: UKG experience preferred.
• You are a lifelong learner - self-motivated to pursue knowledge and experience that keeps you at the forefront of your field.
• You have an instinctive, insatiable drive to make things better.
• You are curious, use good judgment, and are quickly able to process a situation, find leverage, and develop creative solutions.
• You work at a high level of autonomy and can manage multiple ongoing issues and sensitive employee matters with minimum supervision.
• You have knowledge of HR compliance regulations, non-exempt employment laws, and industry best practices