Human Resources Generalist - Operations

at  Dragonfly

Ride the next mile with us!
We are seeking a proactive and experienced HR Generalist to join our operations team. This role is integral to fostering a positive workplace culture, supporting employee growth, and ensuring effective internal communication.

Responsibilities:

• collaborate with managers on aspects of employee relations.
• Support managers in the management, mobilization and development of their teams, maintaining a good working climate and performance management.
• Participate in the development and implementation of internal procedures and policies.
• Manage internal employee movements.
• Participate in the management of performance and attendance at work.
• Participate in and promote the prevention of workplace accidents and develop programs for this purpose.
• Ensure the management and monitoring of work accident files. Prepare employee files for internal and external audits.
• Ensure compliance with the human resources management philosophy within our head office and implement actions supporting organizational strategies.
• Ensure the proper management and administration of working conditions.
• Help promote the employee experience.
• Produce various statistical reports related to HR performance indicators and analyze them.

Qualification:

• Bachelor’s degree in human resources management or industrial relations
• Minimun 5 years experience in human resources management
• Ease of establishing strong interpersonal relationships.
• Strong verbal and written communication skills. Efficiency, creativity and teamwork.
• Fluency in English and French, oral and written.
• Good command of common IT tools (Word, Excel, PowerPoint, Teams, SharePoint, etc.) and knowledge of management systems, an asset.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

• collaborate with managers on aspects of employee relations.
• Support managers in the management, mobilization and development of their teams, maintaining a good working climate and performance management.
• Participate in the development and implementation of internal procedures and policies.
• Manage internal employee movements.
• Participate in the management of performance and attendance at work.
• Participate in and promote the prevention of workplace accidents and develop programs for this purpose.
• Ensure the management and monitoring of work accident files. Prepare employee files for internal and external audits.
• Ensure compliance with the human resources management philosophy within our head office and implement actions supporting organizational strategies.
• Ensure the proper management and administration of working conditions.
• Help promote the employee experience.
• Produce various statistical reports related to HR performance indicators and analyze them