Human Resources Generalist

at  RailPros

Who WE are:
RailPros is a leading rail and transit consulting firm in the US and Mexico, providing innovative and sustainable engineering solutions, rail project construction management, and rail infrastructure project management for American and Mexican railroads. At RailPros, rail isnt just part of our business; IT IS our business.
Job Summary: The HR Generalist is responsible for supporting a wide variety of HR activities for the Mexico entity, including recruitment, onboarding, payroll, benefits administration, and ensuring compliance with federal and local labor laws. This role contributes to fostering a positive and productive work environment and advises managers and supervisors on all Mexico HR practices.

KNOWLEDGE, SKILLS & ABILITIES:

• Bilingual in English and Spanish with excellent written and verbal communication skills in both languages
• Proven ability to succeed in a fast-paced, remote team environment
• Ability to effectively interact with and influence all organizational levels
• Able to work independently while prioritizing and multi-tasking to meet deadlines
• Experience developing and managing company-wide programs
• Knowledge of Mexico labor laws and regulations
• Proficiency with HRIS and talent management systems
• Skilled in electronic communications and Microsoft Office Suite

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelors degree in HR, Business, or a related field, or equivalent experience
• Minimum of 3 years experience in human resources, preferably as a generalist
• Strong integrity, professionalism, and confidentiality
• Customer service focused, able to work both independently and as part of a team

PREFERRED EDUCATION AND EXPERIENCE:

• Previous experience with human resources information systems (HRIS)
• Human Resources Certification, e.g., PHR, SPHR, SHRM

• Develop, implement, and communicate HR policies and procedures
• Collaborate with U.S.-based People Operations counterparts to share best practices and maintain consistency
• Advise and assist management and employees on labor-related issues, such as employment contracts, termination, compensation, and benefits
• Maintain accurate employee records, including personnel files, training records, and documentation
• Handle sensitive employee information with confidentiality and follow data protection regulations
• Manage full recruitment lifecycle, including job posting, sourcing, interviewing, and onboarding
• Prepare recruitment metrics reports, including time-to-fill, cost-per-hire, and candidate pipeline
• Oversee employee benefits administration
• Assist employees with Employee Self Service access, including password resets or information updates
• Ensure accurate and timely payroll processing, including wages, deductions, and benefits
• Draft, renew, and maintain employment contracts, ensuring compliance
• Provide support on payroll inquiries and issues
• Enforce compliance with Mexican labor laws and company policies
• Regularly review and update processes to align with legal requirements and best practices
• Other duties as needed to meet business needs