Human Resources Generalist

at  Second Family Inc

GENERAL DESCRIPTION

The Human Resources (HR) Generalist is responsible for managing the day-to-day operations of the HR department, ensuring the organization remains compliant with all state and federal employment laws. The HR Generalist will oversee recruitment, employee relations, benefits administration, compliance, and staff development for employees working in a state-funded group home setting that provides care and support to individuals with intellectual and developmental disabilities (IDD). This role requires a dynamic individual who can balance the administrative functions of HR with the people-centered focus of supporting staff and ensuring a positive work environment.

KNOWLEDGE & ABILITIES

• Excellent communication, interpersonal, and organizational skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Proficient in HRIS systems, Microsoft Office Suite, and payroll software.

EDUCATION, LICENSES, & TRAINING

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Equivalent work experience may be considered.
• Minimum of 2-3 years of HR generalist experience, preferably in a healthcare or social services setting. Experience in an IDD or group home environment is a plus.
• Strong understanding of HR best practices, employment law, and compliance, particularly in state-funded healthcare settings.
• Experience with state-funded provider compliance requirements, including Medicaid waiver programs.

• Manage the full recruitment cycle, including job postings, screening applicants, conducting interviews, and selecting candidates. Ensure recruitment strategies are aligned with the organization’s mission to provide high-quality care for individuals with IDD.
• Oversee the onboarding process for new employees, ensuring they receive appropriate training, orientation, and introductions to the organization’s culture and policies.
• Ensure all hiring practices comply with Equal Employment Opportunity (EEO) guidelines and state regulations, including background checks and reference verification.
• Serve as the primary point of contact for employees regarding HR-related matters, including questions about benefits, policies, payroll, and workplace concerns.
• Address and mediate employee concerns, conflicts, and grievances in a timely and professional manner, working closely with management to resolve issues.
• Support managers with the performance evaluation process, offering guidance on setting goals, delivering feedback, and managing underperformance.
• Foster a positive work environment by promoting employee engagement initiatives, recognition programs, and wellness activities.
• Coordinate training and development opportunities for all staff, ensuring compliance with state-mandated training for direct care staff and developing professional growth opportunities.
• Track and maintain records of employee training and certifications, ensuring compliance with state requirements, particularly for staff working directly with individuals with IDD.
• Administer employee payroll and benefits, ensuring accurate processing and timely communication with staff about benefits options, open enrollment, and any payroll issues.
• Manage employee benefits enrollment, changes, and questions. Serve as a liaison between employees and benefits providers.
• Administer leave of absence policies (FMLA, paid time off, etc.), ensuring compliance with state and federal regulations, and assisting employees in navigating the process.
• Ensure compliance with all applicable labor laws, including FMLA, ADA, FLSA, OSHA, and state-specific IDD regulations. Stay current with employment law changes and update policies as needed.
• Maintain accurate employee records, including personnel files, payroll information, performance evaluations, and training certifications, in accordance with legal requirements.
• Assist in the development, implementation, and enforcement of HR policies and procedures that align with organizational goals and comply with state regulations for IDD providers.
• Partner with management to ensure workplace safety standards are met, especially in direct care settings. Assist in the reporting and management of workplace injuries.
• Promote and support employee wellness programs, health screenings, and other initiatives to foster a healthy workplace environment.
• Other duties as assigned.