Human Resources Generalist

at  Worlds Finest Chocolate

KEY COMPETENCIES AND CHARACTERISTICS:

• Understanding of Federal and State Labor laws and regulations.
• Excellent communication and interpersonal skills.
• Ability to build and maintain positive relationships with employees at all levels of the organization.
• High level of integrity and confidentiality.
• Takes initiative and has a continuous improvement mindset.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s degree in Human Resources Management, Business Administration, Psychology, or related field (Master’s degree a plus).
• 4+ years of progressive HR or related experience, with a focus on employee relations, onboarding, engagement, talent acquisition, and performance management.
• Experience in resolving interpersonal conflicts and coaching both managers and employees.
• Experience in the hiring, screening, interviewing process, and coordinating assessment and selection processes.
• At ease and experienced in facilitating conversations and presenting to groups of all sizes.

PREFERRED EXPERIENCE AND QUALIFICATIONS:

Experience or involvement in conducting investigations.
Experience in a manufacturing or similar environment is highly desired.
Spanish language ability, both verbal and written, is highly desired.

ABOUT WORLD’S FINEST CHOCOLATE: World’s Finest Chocolate does more than just make delicious chocolate. Since 1949, we’ve helped our fundraising customers raise over $4,600,000,000! These funds are used to buy playgrounds, pay for reading specialists, purchase musical instruments, fund field trips, and more. Our employees work as a team to support our company’s mission: To Deliver Extraordinary Value with Fun & Purpose.
POSITION OVERVIEW: The HR Generalist at World’s Finest Chocolate plays a pivotal role in ensuring the best possible employee experience throughout the entire employment lifecycle. This position is responsible for executing and continually improving a broad range of people services and tasks in alignment with our core values, policies, and procedures and in accordance with Federal and State Labor laws.
KEY RESPONSIBILITIES: Proactively address employee relations concerns, quickly help in resolving interpersonal conflicts, and coach both managers and employees in nurturing positive work relationships and fostering a positive work environment.
Supports the HR Director or HR Manager in conducting investigations of employee-related matters as required with a high degree of empathy, objectivity, professionalism, and tact in a timely manner.
Assist employees and managers through performance management processes, including goal setting, feedback sessions, and performance evaluations.
Supports the implementation of employee engagement initiatives to foster a positive and inclusive work environment.
Assists in talent acquisition efforts, including sourcing, screening, interviewing, and the assessment and selection process of candidates.
Execute and Facilitate onboarding programs, such as day one orientation, to ensure new employees have a smooth transition into their roles and the company culture.
Support employee development programs to support career growth and skill enhancement.
Support the implementation of strategies to promote employee well-being and work-life balance.
Assist in conducting regular employee assessments or surveys, and participate in designing and developing strategies to enhance our employee experience at World’s Finest Chocolate.
Facilitate conversations and deliver presentations to groups on various HR-related topics.
As needed or requested, take on additional responsibilities outside the day-to-day responsibilities of this role. We strive to be an agile, dynamic team, and given our size, we are sometimes called to work in areas outside our comfort zone.