Human Resources Officer II, Investigations Section, 602207

at  Hawaii State Department of Education

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited college or university with a bachelor’s degree in business administration with specialization in human resource management, or with specialization in management which included course work in personnel administration and industrial relations.
Desired Education: Possession of a Juris Doctorate or Master’s degree from an accredited college or university, with a major in Human Resources or related field.
Experience: Four (4) years of responsible professional work experience in one or more specialized areas of human resource management of which one (1) year shall have been in an education program, agency, or system.
Desired Experience: Professional work experience focused on conducting administrative employee misconduct investigations and resolving employee relations issues; preference will be given to work experience as an administrator or manager of an employee relations program. Investigations experience desired, including four (4) to six (6) years of demonstrated expertise and skill in exercising independent judgment in the assessment and investigations of employee misconduct, discrimination and harassment, and potential violations of policy or procedure concerns.
Combined Education and Experience: An equivalent combination of education and experience may be acceptable, as determined by the Department. Substitutions can be considered for the requirement of experience in an education program, agency or system.
Knowledge: Personnel administration; leadership and group dynamics; organizational change and effectiveness; labor problems; business statistics; principles and practices pertinent to the area(s) of assignment such as personnel compensation, the staffing process, collective bargaining and dispute settlement, or employment laws, rules, regulations and administrative procedures pertinent to the area(s) of assignment.
Desired Knowledge: Best practices and methodologies for conducting workplace investigations, fact-findings and investigative interviewing.
Ability to: Provide analytical and technical services in human resource management in the area(s) of assignment; communicate effectively with others both orally and in writing; operate computer and other business machines.
Desired Ability to: Strong writing skills, attention to detail, research and analytical skills; conduct thorough interviews; establish and maintain productive working relationships with diverse groups including but not limited to DOE leadership, administrators and employees, union representatives, and members of the public; manage conflict resolution effectively; thrive in fast-paced, deadline-driven environment; operate internal investigations and documentation software application and analyze data; use general office equipment and computers for spreadsheet, word processing, database management, and other applications as required.

Under the general supervision of the Human Resources Officer III of the Investigations Section, the Human Resources Officer II:

• Independently conducts administrative investigations involving (a) allegations of employee misconduct, discrimination, violations of DOE policies and procedures, or other workplace rules and/or laws; (b) multiple allegations, harms, or adverse actions and voluminous amounts of information and/or large numbers of witnesses; and (c) travel off-site and/or to neighbor islands. Identifies issues to develop an investigation plan, interviews witnesses and reviews documents to obtain relevant information. Prepares investigation reports including factual findings of investigation, analysis of the information gathered, and reasonable conclusions (based on the factual findings) as to whether or not there is sufficient information to substantiate the allegations and determine whether there are violations of DOE policies, procedures, rules, or laws.
• Guides and assists districts, schools and offices in investigations related to allegations of employee misconduct and/or violations of DOE policies and procedures. Develops, executes and coordinates relevant training.
• Conducts proactive audits of systems, records, and procedures to understand current state of the workforce; uses incident trend data to identify where targeted as well as broad-based intervention and training is required. Develops, coordinates and executes, or may participate in the process of conducting, relevant training.
• Develops and recommends administrative polices, standard practices, guidelines, instructions and proposed legislation to achieve compliance with various state and federal laws and consistent with the Department’s goals and initiatives.
• May be asked to advise the Board of Education, Superintendent, Deputy Superintendent, Assistant Superintendents, Complex Area Superintendents, Principals and Directors, Legislators and other government officials regarding this program area, section operations and activities.
• Perform other related duties as assigned.