Human Resources Operations

at  Caterpillar

Job Description: Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Job Duties: Supports the business by executing HR customer service and administrative duties.

Responsibilities • Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.

• Provides an excellent service experience when executing employee-facing processes.
• Proactively identifies opportunities to improve the employee experience, quality, velocity, and/or cost of HR processes.
• Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.

Skill Descriptors Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
Information Capture : Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
Service Excellence : Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization’s and industry’s standards, procedures and policies regarding human resources management.
Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly.

Basic requirements: * Bachelor Degree * 1 to 2+ years of progressive job-related experience (Consultative Human Resources) * Computer skills * Advanced English Top Candidates Will Also Have: *Workday Understanding desirable.

• HR Generalist experience *Portuguese Advanced #LI Posting Dates: julio 10, 2024 - julio 18, 2024 Caterpillar is an Equal Opportunity Employer (EEO).

• Provides an excellent service experience when executing employee-facing processes.
• Proactively identifies opportunities to improve the employee experience, quality, velocity, and/or cost of HR processes.
• Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics