Human Resources Training and Development Manager

at  Oakland Community College

KNOWLEDGE AND SKILLS REQUIRED

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Proficiency in employee training and development program design and delivery.
• Familiarity with e-learning platforms and tools.
• Ability to analyze data and assess training and development effectiveness.
• Strong project management skills.
• Dynamic leader with a thorough knowledge of employee training and development.
• Ability to work independently and be self-motivated, while handling multiple assignments.
• Ability to establish and maintain professional and productive working relationships with college-wide staff at all levels.
• Strong and effective interpersonal skills and the ability to listen well and demonstrate sensitivity to and respect for individual needs.
• Effective writing skills for report preparation and the ability to prepare and present reports to all levels of management and administration.
• Excellent time management skills with a proven ability to meet deadlines.
• Demonstrated experience in the successful development and implementation of employee training and development programs with a strong knowledge of best practices in employee training and development.
• Ability to work independently and be self-motivated, while handling multiple assignments.
• Familiarity with systems and databases such as Microsoft Office Suite, TEAMS, and Zoom.

EDUCATION:

Bachelor’s degree required, Master’s degree preferred. Degrees in Human Resources, Organizational Development, Organizational Management, Training and Development, Educational Leadership, Higher Education Administration, Business Administration, Public Administration, Communications, or a related field.

EXPERIENCE:

Five years of experience and leadership in administering, planning, designing, and delivering training and development programs, plans, and initiatives, with at least 2 years in a supervisory role preferred. Experience in a higher education setting is highly desirable.

SUMMARY OF PURPOSE

This position will provide strategic leadership and operational support for college-wide employee training and development. The Training and Development Manager is responsible for planning, developing, and overseeing training programs, systems, initiatives, and professional development for college-wide staff and administrators. The primary objective of this role is to enhance the skills, knowledge, and performance of college-wide staff, while ensuring alignment with the institution’s strategic goals and fostering a culture of continuous improvement, development, and learning. This position is expected to work in a multi-cultural and diverse working environment.

TYPICAL DUTIES

This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:

• Assesses college-wide training and development needs through surveys, interviews, focus groups, and consultation with staff and managers.
• Collaborates with managers and staff to identify training priorities and develop customized training and development programs.
• Designs, implements, and manages comprehensive training programs, workshops, and seminars and college-wide training initiatives.
• Develops and manages online employee learning resources and training modules.
• Evaluates the effectiveness of training and development programs and recommends improvements based upon feedback and performance data, and conducts ongoing research and benchmarking to ensure the college’s training and development programs are innovative, effective, and meeting the goals of the College.
• Coordinates logistics for training sessions, including scheduling, venue arrangements, and material preparation.
• Maintains records of training activities, participant progress, and program outcomes.
• Identifies and sources external training providers, as needed.
• Evaluates, develops, recommends, and implements college-wide training and development to improve employee skills, knowledge, and performance.
• Solicits feedback from participants and stakeholders to continually enhance training and development programs and offerings.
• Provides in-service training to staff and managers, as needed.
• Supervises and mentors training staff, facilitators, and other assigned staff to effectively complete training and development college objectives.
• Prepares and manages the training budget, ensuring efficient use of resources.
• Stays current with industry trends, best practices, and advancements in employee training and development.
• Fulfills other related duties and responsibilities as assigned or required by the Vice Chancellor of Human Resources.
• Develops and implements an employee training and development strategic plan to include a multi-year roadmap, goals, and metrics to measure college-wide training and development efforts.
• Serves as “point person” to connect College stakeholders with institutional and external resources to assist with departmental training efforts.
• Coordinates and manages employee training and professional development and annual training.
• Ability to work additional hours, as needed.