HVAC Maintenance Specialist

at  eStruxture Data Centers

WE HOST THE DATA. WE PROVIDE THE CONNECTIONS. WE PROTECT THE INFORMATION.

• Are you an experienced HVAC Maintenance Specialist?
• Do you possess a high knowledge of HVAC systems?
• Are you a strong problem-solver with great attention to detail?
• Are you an exceptional communicator with great customer service skills?

YOUR CONTRIBUTION

The duties and responsibilities include but are not limited to:

Responsible for Facility Health & Safety

• Management of both preventative and corrective infrastructure maintenance
• Develop, maintain, and adhere to procedural and technical documentation
• Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation
• Management of local data center infrastructure and asset lifecycle
• Compliance with relevant CSA, SSAE 18, ISO and PCI controls
• Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors and team members to create supporting MOPs, SOPs, and EOPs
• Identifying areas for operational optimization, adhering to best practices
• Monitoring of local data center infrastructure

Supporting site operations

• Vendor/Contractor coordination and supervision
• Ensure timely resolution and/or escalation of customer issues
• Ensure physical and remote security policies and procedures are being strictly followed
• Create trouble tickets, log site visitors, and carry out shipping and receiving procedures
• Provide best in class customer service
• Maintain cleanliness of the data center and facility areas
• Rack and stack various IT hardware into racks
• Install and test copper and fiber cables throughout the data center and various computer rooms

Working Conditions
The role has standard working conditions in a Data Center type of environment with a rotational workweek of 4 days on 3 days off followed by 3 days on and 4 days off. Total 14 working days per month in a 24/7 mission critical facility. The role requires being available on-call rotation to respond to critical incidences. The role requires to work with challenging clients, working shifts longer than the standard 8-hours, work on evenings, nights, or on weekends.
The profile we are looking for
Experience

Specialty

• 4+ years’ experience in data center, facility, or in mission critical environments.
• Experience working with Electrical & Mechanical systems with an emphasis on building operations, including BMS/EPMS and BAS systems & software. *
• Experience with ticketing systems and ITIL principles*

Education/Certification/Designation

• Electrical certifications an asset - Journeyman Electricians, Electrical Engineering Technologists etc. *
• Mechanical/HVAC certifications *
• CPR, AED, AWP certifications*
• Ability to obtain Reliability Clearance Status (+5 years Canadian residency)
• ASP training*

Competencies

• Excellent written and verbal communication skills including report writing/document control
• Extremely process driven and high degree of quality, precision and care needed.
• Understanding of Data Center Tiering classifications (UTI) as well as thermal guidelines and policy (ASHRAE TC9.9 etc.)
• Able to deliver independently and take lead on local initiatives.
• Strong organizational skills, with the ability to multi-task and prioritize
• Working knowledge with Microsoft Word, Excel, Visio, and PowerPoint
• Physically able to lift up to 50LBS, Climb Ladders/Work at heights

Technical Skills/Knowledge

• Strong Knowledge of Electrical, Mechanical, and Life Safety Systems including the following:
• MV/LV Power Distribution Equipment (25kV/13.8kV/480V/277V), UPS’s, ATS’s, Emergency Generator Systems, Automation/PLC’s/VFD’s etc.
• CRAC/AHU’s/FCU’s, Condensers, Pumps, Compressors, Control Logic etc.
• Strong troubleshooting & analytical skills
• BMS/EPMS/CMMS Operator Knowledge

Any of the above would be considered as an asset

• Management of both preventative and corrective infrastructure maintenance
• Develop, maintain, and adhere to procedural and technical documentation
• Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation
• Management of local data center infrastructure and asset lifecycle
• Compliance with relevant CSA, SSAE 18, ISO and PCI controls
• Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors and team members to create supporting MOPs, SOPs, and EOPs
• Identifying areas for operational optimization, adhering to best practices
• Monitoring of local data center infrastructur