HVAC Senior Controls Technician

at  Johnson Controls

UNLEASH YOUR POTENTIAL WITH THE JOHNSON CONTROLS TEAM!

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join our winning team and pave the way for a bright future. With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

WHAT YOU WILL DO

Under general supervision, conducts preventive maintenance, repair, installation, commissioning, and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, on-site, customer interface. Mentor mechanical technicians on building automation activities. Properly completes required project and service documentation.

HOW YOU WILL DO IT

• Diagnoses and repairs complex electronic control system malfunctions requiring extensive knowledge of a variety of electronic or digital control systems and the ability to test and write modifications in multiple languages of systems software.
• Provides sketches of field changes and discrepancies for engineering corrections and drawings.
• Communicates with customers upon arrival and before leaving the work site.
• Ensures high levels of customer satisfaction.
• Meets regularly with customers to become familiar with operating problems.
• Keeps customers informed on the nature of service provided and outstanding issues and recommends system enhancements, upgrades, and or repairs.
• Promotes the sale of add-on work.
• Manages assigned work to meet professional execution, time, and customer satisfaction.
• Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
• Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites.
• May provide training to customers on electronic control systems operations.
• Delivers manuals and documentation to the customer for training needs as required.
• Mentors and trains the mechanical workforce on building automation systems.
• Provides support to the mechanical staff on non-complex, non-critical equipment.
• Compiles job documentation, such as certificates of completion, customer training forms, training certificates, and punch lists.
• Conducts extensive self-study (reading, research, and practice) to improve and maintain technical proficiency in the company’s product lines. Completes certifications as required by the company.