HVAC Service Technician

at  ODell HVAC Group

O’Dell HVAC Group is a well-established heating, ventilating, and air conditioning (HVAC) equipment representative that works across Ontario with engineers, building owners, mechanical and sheet metal contractors in both commercial and industrial settings.

In your role as HVAC Service Technician you will develop advanced knowledge of these core products to deliver exemplary support. You will work closely with contractors through installation and commission of equipment to respond quickly to technical questions and provide on-site support throughout start-up, commissioning and troubleshooting activities. You will also:

• Provide customers with EXPERT support on O’Dell products
• Startup & commission new product installations, working alongside installing contractor to ensure optimal operation.
• Provide telephone support to installers and service technicians on installation (wiring, piping, programming) and operational issues related to equipment we supply
• Work with our sales staff to support them in laying out and integrating our equipment in a variety of applications
• Liaise with manufacturer’s technical support to obtain support documents and technical information that will assist our customers with installation and/or configuration of equipment
• Provide field support in installation, troubleshooting and configuration of our equipment through entire life cycle.
• Support warranty claim processing, working with both contractor and O’Dell sales team to address product failures swiftly

• Occasionally attend manufacturer facilities for technical training on product lines.

  Our complete product offering is available online, but these are the key products you’ll support:

• LG variable refrigerant flow air source heat pumps

• Bousquet & Valent air handling solutions
• CET hazardous gas monitoring
• Dryotron natatorium dehumidification
• Neptronic humidification solutions