I/O IELTS Testing Coordinator

at  George Brown College

CLOSING DATE: February 7, 2025
Land Acknowledgement
George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.
Equity Statement
George Brown College is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

POSITION SUMMARY:

The IELTS Test Centre, Testing Coordinator prepares and organizes tests, coordinates testing at the main test centre or at a testing venue on test days, and organizes and completes post-test activities. The Testing Coordinator is an expert in all IELTS (and other tests) testing policies and procedures, helping ensure compliance and successful internal and external audits. The Coordinator works with the Centre Manager to implement new procedures as required by test partners and deliver training to invigilators. The Coordinator applies policies and procedures consistently and yet with continual emphasis on providing excellent customer service.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Three-year diploma or degree from a recognized post-secondary institution in Business, Education, or equivalent.
• Minimum three (3) years’ experience providing excellent customer service while working with people from diverse backgrounds.
• Experience as an invigilator or coordinator in a high-stake testing environment, preferably IELTS is required.
• Experience with supervising or coordinating staff in events management or high stakes testing is required.

SKILLS AND ATTRIBUTES:

• Proficiency is office systems (word processing, spreadsheets, Outlook and PowerPoint), and Web applications.
• Skills in computer hardware setup (audio visual in testing rooms, registration computer setup on test day).
• Solid time management, organizational, coordination, prioritization, and problem-solving skills.
• Excellent communication, collaboration, teamwork, and interpersonal skills at a professional level.
• Demonstrated commitment to uphold the College’s priorities on diversity and equity.

ABOUT US:

George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

• Working with Clerk and Manager, follows detailed test setup checklists for IELTS and other tests (CELPIP).
• Prepares test rooms, test materials, and test supplies for up to 7 venues.
• Using specialized websites, prepares attendance register, examiner records, and other required testing documents and equipment.
• Picks up materials at test centre and delivers to venue(s) according to security protocols. Returns materials to test centre at end of day.
• Oversees part-time Test Day Coordinators at other centres to ensure materials are returned to secure storage.
• Follows test-day start-up checklists. Guides invigilators to ensure that the test centre / venue is set up according to protocol.
• Organizes all testing materials, registration kits, test papers, answer sheets (prepares for scanning). And supplies (coordinates with clerk to ensure adequate supply).
• Secure destruction of tests according to policies and secure storage of files and reports.
• Provides front-line support for potential candidates and registered test-takers.
• Other duties as assigned.