ICG Credit Administration Associate

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The ICG Credit Administration Associate will participate in projects and/or activities related to nCino and other bank systems, credit policy, and compliance. They will work closely with the ICG Credit Administration Manager and various internal stakeholders, including Portfolio Management, Relationship Management, Credit Risk Management, Credit Risk Administration, and Audit.

In this role, you will support U.S. Bank’s Institutional Client Group through:

• Assist the Sales, Credit and Servicing Center of Excellence (CoE) in developing enhancements to benefit the user base and improve data analytics.
• Provide support and assistance to the PM nCino User Advocates by answering questions, elevating cases and explaining configuration fixes and enhancements, system maintenance, system updates, etc.
• Create and maintain custom reports and dashboards for various teams.
• Keep up-to-date on new product releases and features.
• Assist in development and improvement of processes for optimized efficiency and effective portfolio management.
• Partner with the ICG Credit Administration Manager to analyze, support and execute credit policy changes.
• Participate and support various Audit project and/or activities.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Four to six years of relevant experience

Preferred Skills

• Solid understanding of nCino and U.S. Bank credit policy and procedures.
• Well-developed analytical skills
• Effective oral and written communication skills
• Proficient computer navigation skills, particularly word processing, spreadsheet, databases, and presentations
• Solid presentation, interpersonal, written and verbal communication skills.
• Effective relationship building and negotiation skills

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

In this role, you will support U.S. Bank’s Institutional Client Group through:

• Assist the Sales, Credit and Servicing Center of Excellence (CoE) in developing enhancements to benefit the user base and improve data analytics.
• Provide support and assistance to the PM nCino User Advocates by answering questions, elevating cases and explaining configuration fixes and enhancements, system maintenance, system updates, etc.
• Create and maintain custom reports and dashboards for various teams.
• Keep up-to-date on new product releases and features.
• Assist in development and improvement of processes for optimized efficiency and effective portfolio management.
• Partner with the ICG Credit Administration Manager to analyze, support and execute credit policy changes.
• Participate and support various Audit project and/or activities

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la