ICG Credit Administration Manager

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The ICG Credit Administration Manger will partner and collaborate closely with the Head of ICG Credit Administration and various internal stakeholders, including Portfolio Management, Relationship Management, Credit Risk Management, Credit Risk Administration, and Audit. They will represent ICG’s business needs on nCino and other Bank systems by partnering with the Sales, Credit and Servicing Center of Excellence (CoE) to prioritize platform enhancements, drive end user adoption, and improve data quality. They will balance the bank’s risk tolerance, credit culture, and regulatory expectations with initiatives to simplify and streamline underwriting procedures and credit policy. They may develop and/or support projects related to bank systems, credit policy, and compliance.

In this role, you will support U.S. Bank’s Institutional Client Group (ICG) through:

• Partnering closely with the business line, subject matter experts, data managers, and technology teams to participate in nCino design sessions to implement solutions, enhancements, and upgrades; understanding not only the business need but also the technology need.
• Understand and prioritize business line requirements to assist the COE in developing enhancements to benefit the user base and improve data analytics.
• Actively work with portfolio managers to reinforce nCino training, resolve issues, and identify opportunities for improvement and efficiency.
• Develop and/or improve of processes for optimized efficiency and effective portfolio management.
• Identify gaps or other issues and provide recommendations for proposed credit policy or procedure revisions to appropriately enhance the policy framework while ensuring continued strong risk management.
• Assess the impact of potential credit policy changes through research and analysis of credit data and trends related to policy risk topics.
• Collaborate with internal stakeholders to propose and execute credit policy changes.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Eight or more years of banking experience

Preferred Skills

• Strong knowledge and proficient in nCino.
• Strong collaboration, credit policy knowledge, and attention to detail.
• Solid business acumen and credibility to help portfolio management proactively identify and address risks.
• Strong process facilitation and project management skills.
• Excellent presentation, interpersonal, written and verbal communication skills.
• Effective relationship building and negotiation skills

The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

In this role, you will support U.S. Bank’s Institutional Client Group (ICG) through:

• Partnering closely with the business line, subject matter experts, data managers, and technology teams to participate in nCino design sessions to implement solutions, enhancements, and upgrades; understanding not only the business need but also the technology need.
• Understand and prioritize business line requirements to assist the COE in developing enhancements to benefit the user base and improve data analytics.
• Actively work with portfolio managers to reinforce nCino training, resolve issues, and identify opportunities for improvement and efficiency.
• Develop and/or improve of processes for optimized efficiency and effective portfolio management.
• Identify gaps or other issues and provide recommendations for proposed credit policy or procedure revisions to appropriately enhance the policy framework while ensuring continued strong risk management.
• Assess the impact of potential credit policy changes through research and analysis of credit data and trends related to policy risk topics.
• Collaborate with internal stakeholders to propose and execute credit policy changes

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la