ICT BUSINESS RELATIONSHIP MANAGER - FIXED TERM

at  Hull City Council

ICT

Job term
Full Time
Appointment type
Fixed Term
Hours
37
Division
Finance & Transformation - Directorate
Closing Date
06 December 2024
Proposed Shortlisting Date
09 December 2024
Proposed Interview Date
17 December 2024
Place of work
Maritime Buildings, Hull HU1 2AA
For an informal discussion please contact
Julie Brown
Contact telephone
01482 616 260
An exciting opportunity has arisen for a Business Relationship Manger (BRM) to join the Business Planning, Engagement and Digital Transformation Team. A critical part of delivering a responsive and strategically driven ICT & Digital service is through relationship management, to ensure the service effectively responds to the challenges, problems and opportunities encountered by service areas.
This is an additional full time, fixed term post for 2 years due to funding availability. The successful candidate will join 2 existing BRMs to increase engagement across the whole organisation that has been lacking due to capacity. There is an opportunity for the successful candidate to demonstrate the value the additional post brings to the organisation that may lead to extending the post beyond 2 years or creating a permanent post. It is therefore essential the successful candidate has the right skills to achieve improvements and measure the value the additional post brings to the organisation during the fixed term.
The post holder will manage the relationship between ICT & Digital and a range of service areas. We are looking to appoint a creative and self-motivated individual with excellent communication skills and an insight into how technology can address business problems in a Local Government environment. You will have the skills to work well with colleagues at all levels, and be able to articulate complex technology solutions to business problems.
You will have good knowledge of current and future digital technology. Additionally, an interest and desire to improve council services through digital innovations including artificial intelligence would be advantageous.

Specifically, the successful candidate will:

• Work with service areas to understand the strategic direction of their service and align this to an effective technology roadmap, while ensuring alignment with the Corporate Plan
• Align the strategy of service areas with corporate strategies and the strategies of partners, suppliers etc.
• Develop business cases with service areas to address strategic, tactical and operational needs
• Drive forward the procurement, development and implementation of technology ideas, initiatives and projects
• Monitor, manage, and continuously improve Service Level Agreements to ensure satisfaction, performance, and intervention where required
• Develop and publish service communications to the wider Council and potentially partners

• Develop technology-related funding bids to appropriate sources with colleagues and partners

  The vacancy is an excellent opportunity to push forward the Council’s ambitious digital agenda – an agenda that seeks to improve the lives of the citizens of Hull through the innovative application of technology. If you are a positive team player with excellent interpersonal and communication skills and are searching for a new challenge, please consider the job description and personal specification to check you meet the essential criteria and apply now!
  For an informal discussion about the role, please contact Julie Brown, Team Manager on 01482 616 260 or julie.brown2@hullcc.gov.uk
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  Please ensure that you complete and submit your application by midnight on the closing date.
  We are committed to increasing the diversity, equity, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.
  We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.
  The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.
  Any offer of employment to the above post will be subject to receipt of a satisfactory Basic Disclosure from the Disclosure & Barring Service.
  Hull City Council embraces the principles of WorkSmart and this post has been identified as a suitable role. WorkSmart principles create opportunities facilitating a combination of working in the office, ad hoc homeworking, or working from various locations, therefore being flexible about where/ how you carry out your role, the specific opportunities available will be discussed at interview.

Please refer the Job description for details