ICT Services Leader (Onsite)

at  RTG Reflex Technology Group

Our greatest strength is our individuals
Put simply, we believe in our people - we encourage and support career development and continuous improvement. We value relationships with our team and our clients. The nature of our business is diverse across many industries and thus this offers varied opportunities for passionate, motivated and customer-focused team members who thrive on a challenging and rewarding environment.
Our commitment to recruiting and retaining the very best talent extends to every part of our organisation.
You can explore our current opportunities below or submit your details for us to hold on file for any future opportunities.
We would love to hear from you!

ICT SERVICES LEADER (ONSITE)

• IT & Telecomms
• Management
• Melbourne
• Permanent / Full Time
  30/7/2024
  Here is an exciting opportunity for YOU to consider if you wish to be a part of a truly dedicated Team, where we work together with our customers to make a difference in the field of education, as one community!
  We’re seeking an ICT Services Leader (Onsite) to provide strategic and operational technology leadership that enhances teaching and learning within one of RTG’s customers, a dynamic K-12 independent school. This is a core leadership role within the school leading a team of RTG onsite staff as well as other remote RTG resources. You will be responsible for planning, including developing a well-thought-out roadmap, operational and project management, customer service, and people coaching and development.

BECOME PART OF OUR DYNAMIC TEAM AND HELP US DRIVE STRATEGIES, SOLUTIONS, AND SUPPORT THAT ENSURE OUR CUSTOMERS HAVE THE ULTIMATE TECHNOLOGY EXPERIENCE!

We can’t wait for you to join our dynamic Team. Apply Now!

• Work alongside the College’s senior management team to ensure that the technology environment best supports the learning and teaching objectives and goals of the College.
• Develop an annual technology roadmap and operating budget and monitor the implementation of the roadmap.
• Drive and manage projects and to ensure successful delivery including ongoing support and training.
• Lead your team to deliver consistently superior customer service that are continuously improved.
• Implement and manage operational procedures for the management of all technology.
• Lead the team to meet the SLAs and XLAs to outperform user expectations.
• Together with Security Consultant at RTG drive improvement and focus on cyber security.
• Lead, coach and develop your team and be an active participant in RTG training and best practice sharing.