ICT Support Technician for Leica Products

at  CRKennedy

THE COMPANY:

Established in 1934, we are Australia’s leading supplier of precision positioning products, with over 320 staff and 7 locations Australia wide. Offering a vast array of GPS, Construction, Machine Control and Survey products, no other supplier can match the level of knowledge, experience and support of our company.
Strong growth means that the company is now looking to further strengthen the team by adding another Full Time Support Technician to work with our team in Sydney.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS:

• Relevant qualifications in Information Technology / Engineering or the equivalent.
• At least 2 years experience as an ICT Technical Support specialist.
• Experiences of, and certification with Leica TPS/GPS products.
• Experience in working with Leica related software and hardware.
  SALARY: Base : $80,000 base + 11.5% superannuation
  Your employment with CRK is subject to the completion and disclosing the results of a National Police Record check.
  Unsolicited approaches from Recruitment Agencies will not be accepted.
  If this sounds like your next role, APPLY NOW to :
  Amy Watts - HR Manager
  C.R. Kennedy & Company Pty Ltd
  E-mail : awatts@crkennedy.com.a

As a Support Technician, you will report directly to the NSW Geospatial Manager and be responsible for the following duties:

• Analysis of hardware and software requirements and issues in relation of Leica suite of products
• Provide Technical support and troubleshooting for software related issues
• Conduct software inventory and license management
• Collaborate with Survey Team for software needs and implementation solutions
• Preparation of equipment including leasing with Service Department for pre delivery check and software installation
• Undertaking troubleshooting evaluation, testing and rectification as required
• Support customers with technical inquiries
• Liaising with clients, direct, phone and email
• Record keeping, quotes and assist with data recording