ICT Trainer

at  Ministry of Justice

Salary
£25,310 - £30,968
Number of jobs available
1
Detail of reserve list
12 Months
Region
North East
City/Town
Ashington , Blyth , Darlington , Durham , Gateshead , Middlesbrough , Newcastle-upon-Tyne , Newton Aycliffe , Peterlee , South Shields , Stockton-on-Tees , Sunderland
Building/Site
NMS Stoney Lane Probation Office Sunderland, SR5 2JB, NMS Unit 36 Richard Stannard House, NE24 2AG, NMS Units 1 And 5 Swan House, NE8 1BQ, NMS Victoria House, NE4 7YJ, NMS Wear House, DH1 1TH, NMS Wetherby House, TS18 2SL, NPS 156 BOROUGH ROAD MIDDLESBROUGH, TS1 2EJ, NPS 160 ALBERT ROAD MIDDLESBROUGH, TS1 2PZ, NPS 9 CORPORATION ROAD DARLINGTON, DL3 6TH, NPS Durham City Probation Durham, NPS DURHAM HOUSE PETERLEE, SR8 1BS, NPS GREENWELL ROAD NEWTON ALCLIFFE, DL5 4DH, NPS GROUND FLOOR ADVANCE HOUSE THORNABY STOCKTON-ON-TEES, TS17 6QX, NPS MOWLAM HOUSE MIDDLESBROUGH, TS6 6DF, NPS PENNYWELL PROBATION OFFICE SUNDERLAND, SR4 8DS, NPS SECRETAN WAY SOUTH SHIELDS, NE33 1HG, NPS SOUTH VIEW ASHINGTON, NE63 0RY, NPS WARWICK STREET GATESHEAD, NE8 1PZ
Grade
Other
Organisation Grade for HMPPS
NPS Pay Band 3 National
Post Type
Permanent
Working Pattern
Full Time
Role Type
Operational Delivery
Will the successful applicant have line manager responsibilities?
No
Job description
New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band
Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

SUMMARY

Contribute to the effective delivery of the Regional ICT Training Plan through provision of ICT training to new and existing staff of all grades across the region and providing additional support to the ICT Training Specialist as required. Use nationally and locally agreed lesson plans which will be delivered using a blended learning approach subject to group and individual need.
The job holder will follow a training programme developed by the Regional ICT Training Specialist to develop their capability and effectiveness.

EXPERIENCE

• Experience of teaching or delivering training to a diverse mix of staff within a work environment
• Knowledge and understanding of teaching adults and the associated learning methods that are employed
• Strong IT skills with an in-depth knowledge of MS Office products - Word, Excel, and PowerPoint
• Ongoing requirement to maintain own knowledge on relevant documents, systems and processes, in order to ensure effective and accurate response to delegate queries
  Additional Information

The job holder will be required to carry out the following responsibilities, activities and duties:

• Deliver ICT Training for Probation Service ICT systems to groups of staff using national and locally agreed lesson plans, either face to face in the classroom or virtual delivery via MS Teams. When required, the job holder will deliver group presentations and workshop sessions plus individual coaching and targeted learning appropriate to need, remotely or face to face throughout the probation region
• Preparation for training events, on-line and in the classroom, ensuring all materials are available, current and accurate
• Be aware of diversity issues relating to training delivery and documentation including individual learning needs and provision of ICT Training support to Assistive Technology users.
• Maintain the ICT training databases, updating the training system in preparation for a training course; administer bookings through myLearning, incl. obtaining attendance lists; sending out joining instructions to learners; adding attendance details
• Assist the ICT Training Specialist to ensure all training materials are kept up to date reflecting changes to guidance and processes, systems and software; identify and propose potential improvements to training materials.
• Assist in the production of training material in a variety of media formats, E- Learning, Video and Virtual training platforms to meet learners’ needs and maximise efficiency of delivery.
• Undertake evaluation of training events, analysing feedback from attendees on the day or after the event to check successful achievement of expected outcomes and effectiveness of delivery with a view to making improvements where identified
• Respond to enquiries relating to ICT training and the associated probation case management systems and processes. This includes responding to email enquiries from the ICT Training mailbox.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.