Illicit Tobacco and Underage Sales Officer

at  Recruitment Direct

JOB FAMILY DESCRIPTION

The below profile describes the general nature of work performed at this level as set out in the job family. It is not intended to be a detailed list of all duties and responsibilities which may be required. The role will be further defined by annual objectives, which will be developed with the role holder. The Council reserves the right to review and amend the job families regularly.

REPRESENTATIVE ACCOUNTABILITIES

Planning & Organising

• Undertake and coordinate projects, feasibility studies and reviews in a defined area of activity to support and enhance service delivery.
• Provide a range of specialist services advising and assisting customers in area of expertise, to maximise service quality, efficiency and continuity.
• Plan and prioritise own work activities for the months ahead, to ensure operational efficiency.
• Respond effectively to changing demands, adjusting priorities as needed.

EDUCATION, KNOWLEDGE, SKILLS & ABILITIES, EXPERIENCE AND PERSONAL CHARACTERISTICS

• Educated to ‘A’ level, HND standard, or equivalent or able to evidence ability at an equivalent level.
• May require a qualification relevant to the specific nature of the role.
• Knowledge of relevant legislation, practices, and policies applicable to a specialist area
• For some roles a relevant degree may be required.
• Excellent IT skills, including MS Office and database management systems.
• Ability to undertake technical work relevant to the role.
• Excellent written and oral communication skills with the ability to build sound relationships with customers.
• Ability to apply specialist knowledge to respond to complex inquiries from a range of stakeholders.
• Previous experience processing, analyzing, and reporting data.
• Previous practical experience in a relevant field.
• Ability to manage a range of projects through to completion.
• Effective interpersonal, influencing, and negotiation skills.
• Experience in leading a team (where appropriate)

ROLE PURPOSE

• To devise and carry out intervention as part of a team with minimal supervision to assess if traders will sell age-restricted products to persons below the permitted age. The products will primarily focus on tobacco, vapes, nitrous oxide, and knives Promote and recruit young persons under 18 years of age to act as test purchasers for the service and manage them to carry out test purchase interventions with partner organizations as appropriate.
• To devise and carry out interventions with minimal supervision as part of a team to assess if traders are supplying illegal products including tobacco and vapes.
• To gather evidence in an appropriate legal manner about the above should non-compliance occur.
• To produce reports in compliance with legal and service requirements so that the appropriate actions, including prosecution, can be considered by the service.
• To liaise with public health colleagues, the police, and other relevant organizations when devising the interventions and subsequent sharing of the outcomes.
• To coordinate with appropriate partner organizations to support interventions and develop links to ensure the development of effective approaches to deter the sale of age-restricted and illegal products.
• To share outcomes and intelligence with relevant partners, in particular Surrey Public Health colleagues, appropriately.
• To promote the work relating to the relevant products such as tobacco and vapes in appropriate scenarios including organizing publicity roadshows and working with schools in Surrey.
• To attend and provide updates at the Surrey Tobacco and Alcohol Alliance meeting which is subgroup 4 of the Combatting Drugs Partnership.

DUTIES FOR ALL

• Values: To uphold the values and behaviors of the organization.
• Equality & Diversity: To work inclusively, with a diverse range of stakeholders and promote equality of opportunity.
• Health, Safety & Welfare: To maintain high standards of Health, Safety, and Welfare at work and take reasonable care for the health and safety of themselves and others.
• To have regard to and comply with safeguarding policy and procedure as appropriate.

DETAILS OF THE SPECIFIC QUALIFICATIONS AND/OR EXPERIENCE IF REQUIRED FOR THE ROLE IN LINE WITH THE ABOVE DESCRIPTION

• Evidence of successful investigatory record
• Current knowledge of appropriate investigation techniques and criminal evidential rules
• Ability to demonstrate appropriate investigation and report writing skills
• Ability to demonstrate successful work with appropriate partners
• Satisfactory DBS clearance is required for the role
• Use of a vehicle is an essential requirement
• Ability to de-escalate conflict and manage difficult situations

ROLE SUMMARY

Roles at this level may manage a straightforward operational activity or small team or provide specialist support services or they are at a graduate level of a professional discipline. They have in-depth knowledge of methods, systems, and procedures and possess a practical understanding of one or more technical or specialist disciplines. A thorough knowledge of their area or discipline is required although overall supervision from a more experienced professional is available. They work collaboratively with customers, staff, partner organizations, agencies, and/or contractors and play a major role in maintaining quality standards and/or engaging in project managemen