Immigration Assistant Manager / Manager

at  EY

GENERAL INFORMATION

Location: Dublin/Cork/Galway/Limerick/Waterford
Business Area: People Advisory Services | UKI Tax and Law
Contract Type: Full-Time – Permanent
EY’s culture promotes a flexible hybrid working environment. Across all aspects of our tax practice, candidates can choose to work from any of our offices in Dublin, Cork, Galway, Limerick and Waterford.
Excellent opportunity to join a Big 4 tax practice where you will be part of a high-performing team. Our globally coordinated Tax practice combines exceptional knowledge and experience with local expertise and cutting-edge technology platforms, making us a market leader in Tax services. You will receive exposure to some of EY’s most diverse and exciting clients working with the latest Tax technology solutions in the market. We are currently seeking applications from suitable candidates to join the EY’s Tax practice at Assistant Manager Level.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Strong analytical and problem-solving skills
• Strong drive to excel professionally, and to guide and motivate others
• Advanced written and verbal communication skills
• Foster an efficient, innovative, and team-oriented work environment
• Intricate knowledge of Irish immigration legislation, policy, and procedure
• Project management capabilities highly valued – must be comfortable managing multiple projects or clients against tight turnaround times
• Individual must be calm and able to work well under pressure, must feel comfortable juggling multiple competing priorities and meeting numerous critical deadlines in each working day
• Client-focused individual willing to go the extra mile to deliver excellent client service to both our corporate clients and their employees. Must be extremely empathetic and able to deliver status updates confidently to senior level clients
• Strong interpersonal skills and ability to resolve problems - individual will need to confident collaborating with our global colleagues and clients to reach resolutions in complicated scenarios
• Advisory oriented professional able to see the ‘bigger picture’ beyond basic immigration compliance offering - willing and able to provide pragmatic and out of the box solutions to clients to resolve their immigration challenges
• Experience managing a team of junior immigration advisors and sustaining and coaching teams while working as an enthusiastic member of the team.

KEY RESPONSIBILITIES

Typical activities will include the following:

As a Manager within the EY Ireland immigration team, you will supervise and manage engagements and other related activities under the general direction of senior management, leading staff in providing corporate Irish immigration services to our clients. Responsibilities will include:

• Leading a team of dedicated immigration professionals in a variety of engagements in the delivery of technical advice, reviewing all relevant paperwork and communication pertaining to the end-to-end support (inbound) for the immigration process in Ireland.
• Oversee and manage engagements efficiently.
• Actively establishing, maintaining, and strengthening internal and external relationships, and making sure that the work delivered is of high quality.
• Reporting to senior management within the team.
• Monitoring regulatory and legislative changes in the Irish immigration domain, guiding clients in implementing necessary changes to their non-EEA workforce and processes in a timely manner.
• Helping to create a positive learning culture, coaching and counselling junior team members to help them develop professionally and personally.
• Working on new immigration client pursuits while ensuring all risk management practices and processes for the firm are adhered to.
• Taking responsibility for addressing problems and if not resolved, seeking guidance from others on how best to resolve them.
• Serve as a trusted business advisor for clients in the provision of Irish immigration services.
• Liaising with relevant Irish Immigration authorities within the Department of Enterprise, Trade & Employment & Department of Justice & Equality/Immigration Service Delivery Unit.
• Support, or serve as, the program leader in managing the team’s technical development seminars and courses.
• Complete and document assigned work in line with EY quality standards, achieve expected outcomes, and take responsibility for correcting any errors or omissions
• Understands and applies the correct methodology, tools and technology
• Acting as a client partner to develop immigration offering and to streamline and create efficiencies in line with best practice and EY’s immigration offering across the global firm.
• Addressing concerns and issues raised by individuals receiving immigration services to ensure supportive and empathetic service.
• Managing financials of client engagements.
• Participate in wider initiatives across People Advisory Service and the EY Tax and Law practices.

TO QUALIFY FOR THE ROLE YOU MUST HAVE

• Relevant skills and qualifications.
• A degree qualification in law, HR, or related field is preferred
• Minimum of 5 years of work experience in Irish immigration compliance, consulting or related field