Implementation Analyst Intern

at  Deutsche Post DHL

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL Supply Chain is the world’s leading contract logistics provider that combines value-added and management services with fulfillment and distribution. At DHL Supply Chain we are committed to looking after tomorrow & today with our Environment, Social, and Governance (ESG) strategy.
So what’s it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.
Are you looking for a 6 to 12 month high-impact internship in a globally leading company? Are you an enthusiastic learner who has a passion for Logistics and Transportation Systems, and enjoys working in a company in which your development is key? We are offering an exciting opportunity for the position of Implementation Intern.

As an implementation intern, you will…

• Oversee end-to-end management of transport IT projects, ensuring seamless communication and timely issue resolution.
• Develop and maintain comprehensive project plans aligned with objectives, timelines, and deliverables.
• Act as the primary point of contact for internal/external stakeholders in DCT projects, coordinating and organizing meetings, workshops, and training sessions to ensure follow-up tasks are completed and support project deployments.
• Facilitate hands-on user training for new DCT systems/processes and provide in-depth user support during testing and country-wide deployments, ensuring system issues are resolved prior to deployment.
• Utilize SQL queries and data retrieval techniques to extract relevant information for project needs.
• Apply data linking methods to ensure system integrations and data consistency, supporting decision-making and troubleshooting.
• Support transport programs through detailed financial reporting, tracking budgets, costs, and analyzing variances.
• Provide analytical support to ensure programs meet financial targets and identify areas for cost improvement.

Who are we looking for?

• Ability to collaborate across teams and departments, fostering a cooperative work environment.
• Experience in managing complex IT Logistics or transport projects is beneficial
• Ability to coordinate multiple projects simultaneously and meet deadlines effectively.
• Basic knowledge in Java and C++ for effective communication with technical teams and troubleshooting. *XML and API knowledge are a plus
• Strong command of Microsoft Office suite, including MS Project, Visio, PowerPoint, Power BI, Excel, and database management skills using SQL for data extraction, analysis, and testing.
• Currently enrolled in an university majoring in IT, Business Management or related field
• Fluency in English on the business level

It will be a plus if you:

• Hold a recognized project management certification (e.g., PMI, PRINCE2).
• Demonstrated proficiency in project planning, risk management, and resource optimization
• Know one of the European languages (e.g., German, French, Spanish) is advantageous, but not mandatory.
• Familiarity with other project management tools (e.g Jira) and platforms is beneficial.

What do we offer?

• A chance to work with a globally leading company in supply chain and logistics, and gain valuable experience in Transportation management system and project planning
• Opportunities to work with colleagues from a wide range of backgrounds and learn from their experiences and points of view
• Exposure to different cultures and ways of doing business in IT function, as we operate in 23 countries
• A chance to contribute to our sustainability initiatives and be part of a company that is committed to doing things the right way

We are looking forward to receiving your application. Yuji Tsuzuki is happy to answer your questions at yuji.tsuzuki@dhl.co

Please refer the Job description for details