Implementation Consultant

at  Simpro

First Things First - What We Can Offer You

• Ground-breaking parental leave program
• Up to 4 weeks’ annual “Work from Anywhere” benefit
• Second-to-none product training
• Opportunities for growth, development and career progression
• Fun team camaraderie and events
• Paid volunteer leave days
• Public holiday exchange
• And a range of other fantastic benefits!

The Job
The Software Implementation Consultant is responsible for the successful implementation and training of Simpro Group suite of products to new and existing clients through consistent and effective training methods.
What You’ll Do
Working closely with your portfolio of clients, you will be analysing the customer’s business requirements, then scoping, developing and delivering tailored training solutions to best fit their needs.

What your day could look like:

• Deliver high-quality, tailored product training to a broad range of clients and industries - each session will be unique!
• Taking ownership of challenges and creating workflow solutions to enhance customers’ use of our product.
• Build long-lasting professional relationships with your portfolio of clients.
• Satisfaction of engaging with and supporting your clients to ensure they have the necessary resources to onboard the Simpro product successfully.
• Enjoyment of building strong client relationships to provide ongoing support throughout every step of their implementation.
• Monitoring client progress and taking a proactive approach to support their needs as they evolve.
• Collaborate with other departments to help build a better product for our clients. We value ideas and input from all areas, and your feedback is essential.
• Being open to the possibility of on-site and off-site training sessions and working flexible hours to support and accommodate individual client needs.

What You’ll Bring

• Excellent training delivery skills, with an ability to tailor methods to suit different needs.
• Experience in implementing software systems.
• Understanding of business processes and workflows.
• A professional and consultative approach.
• The ability to prioritise, meet deadlines and deliver rapid outcomes.
• Confidence to adapt and learn new programs, and systems.
• Knowledge of accounting packages such as Sage, Xero, QuickBooks.
• Knowledge of or experience in the trades.

Core values required of all Simpro employees:
While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and Simpro compatibility. Our culture and core values are very important to us:
We Are One Team
We Own It
We Innovate
We Care
We Have Fun
We Understand
Simpro is an equal opportunity employer, with a best-of-class onboarding program and a very supportive team environment. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .
Visit
simprogroup.com/au/company/careers
to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

• Please note, no agencies will be accepted in the recruitment of this role.

Welcome
Welcome to Simpro. We are many nationalities working as one team. We own our innovations as well as our mistakes. We care about our customers and our teammates. Most of all, we have fun.
About Us
Simpro Software is a leading global SaaS company that develops business management cloud solutions for the trades industry. We are passionate about developing innovative technology solutions that empower our users. Our vision is to build a world where field service businesses can thrive!
We currently operate in Australia, New Zealand, the UK, Ireland, the US, Canada and Singapore. We are a progressive and innovative company with exciting expansion plans!
At Simpro we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of gender, ethnicity, religion, age, sexual orientation, disability or any other non-performance factor.
So, if you are a passionate and results driven individual looking to join a fun and progressive organisation, we want to hear from you!

Please refer the Job description for details