Implementation Consultant

at  SP Global

THE TEAM:

The LMA (Liquid Multi Assets) Professional Services team for Enterprise Solutions is a global team of knowledgeable and enthusiastic consultants with wide range of skills and capabilities.
We manage, configure, and consult with clients to deliver initial onboarding as well as extended use case configuration and change requests for Software Solutions Products comprising; thinkFolio and EDM.
Our extensive project experience helps customers establish an effective target operating model and define suitable solution workflows to support it. This allows us to add value at every step of organizational transformation. We look at the business processes the solution supports; considering areas of focus related to system performance or new business requirements; and doing health checks of the system configuration.
This allows us to deliver successful client engagements spanning multiple segments and industry verticals.

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ABOUT THE ROLE:

Grade Level (for internal use): 09
Implementation Consultant Role – LMA Professional Services EMEA– Enterprise Solutions

RESPONSIBILITIES:

The role is wide and varied and requires skills and experience in either EDM, thinkFolio or both to support the following activities:
Provide product implementation consulting services to customers including the ability to understand challenges/requirements, provide recommendations, define implementation proposal, and execute the delivery
Configure and validate the products per specification provided, including building the interfaces, validations, rules, mappings, workflows and permissions
Work with the team to review requirements, establish estimates and work breakdown plans, and identify and manage issues/risks
Participate, and where appropriate lead, EDM/thinkFolio Solution Design activities
Document, analyses and map the different data feeds that populate/retrieve data to/from the S&P Market Intelligence solutions
Work closely with various stakeholders including End Users, Development, Quality Assurance, Business Analysts, Program Managers and other Business Leaders to deliver successful implementation projects
Participates in the testing process for new product versions and client testing cycles (unit, integration, UAT, parallel, etc.) during implementation to ensure deliverables are aligned with requirements and performant
Assist in handover meetings to ensure S&P Support and Client Management teams have a thorough understanding of the implementation
Supports and contributes to EDM/thinkFolio best practices from project and product experience gained
Ability and willingness to travel
Ability and willingness to work flexible hours to support the global team and clients across multiple regions and time zones

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.