Implementation Manager - Payments

at  VersaPay

ABOUT VERSAPAY \UD83D\UDE80

For growing businesses that need to accomplish more with less, Versapay’s Accounts Receivable Efficiency Suite simplifies the invoice-to-cash process by automating invoicing, facilitating B2B payments, and streamlining cash application with AI. Versapay integrates natively with top ERPs, while allowing businesses to collect with a self-serve payment portal and collaborate with customers and teammates to resolve what automation alone can’t. Owned by Great Hill Partners, Versapay’s employee base spans the U.S. and Canada with offices in Atlanta and Miami. With 10,000 customers and 5M+ companies transacting, Versapay facilitates 110M+ transactions and $170B+ in payments volume annually
Think you might be the next Veep to join? Read on!!

• Working in lockstep with our Professional Services team (and many, many others), you’ll own, manage and complete all aspects of the implementation of payments products for clients.
• You’ll develop a deep understanding of our customers across several verticals, sizes, ERPs, etc.; understand their business and their needs, and help them optimize their payments process, be at the forefront of their launch and drive adoption post-launch
• You’ll lead and facilitate discussions with their business and technical leadership teams, including C-suite (CFO, CTO) and related team members, getting a handle of their short and long term needs and matching that through the implementation
• To do that, you’ll develop and leverage your deep expertise in our products and services, specifically payments, and complete all product configuration activity needed for a successful launch. So you’ll be technically fluent enough to integrate payments with their systems (some are straightforward but it can get complex).
• You’ll interface with customers and deliver user payments training, whether that’s over the phone or over video, to ensure an effective market roll out.
• You’ll help to validate our best practices as you’re embedded in these launches, and helping to establish others. So knowledge sharing across your team and creating a deep feedback loop to help us refine and improve launches (and help us innovate)
• And you’ll work cross functionally to lay the groundwork for success and handoff to other parts of our customer teams once set up.